Sodexo Customer Case Study

Discover how Condeco helped Sodexo provide a better office experience for its employees by introducing flexible work.

Sodexo is a leading integrated facilities management company that manages and delivers a diverse range of innovative services designed to improve the quality of life for their clients. For over 50 years, the company has developed unique expertise, backed by nearly 427,000 employees across 80 countries.


As a business, Sodexo was committed to optimizing its office space at its flagship office, in a prime central London location. Sodexo’s existing locale boasted 24,000 feet of space, which they wanted to be used in a more flexible way, offering a better office experience for both employees and visitors alike.

Support and collaboration were paramount, to ensure the smooth transition to a more flexible workplace within the short and stringent timeline of six weeks.

With Sodexo possessing multiple sites across various countries and regions, a consistent and scalable solution was also required – one that had the scope to organically expand across Sodexo’s portfolio, with the capability to enhance workspaces, and fulfil the need of showcasing innovation to Sodexo’s clients.

“We worked with Condeco to improve our own workspace technology solutions, as well as demonstrating to our own customers how they can improve their workspaces.”

— Richard Priestly, Sodexo

Meeting room screen


Condeco identified the need for an enhanced solution that would enable Sodexo to move to a fully-integrated, more flexible environment. This included the implementation of meeting space booking and personal space booking software, to support Sodexo’s desire for flexible work. Condeco moved Sodexo to the cloud, where the pressure of their existing IT resources could be relieved, securing the success of their new software.

Condeco’s project management team were ingrained into Sodexo’s working groups, incorporating all key stakeholders from across the business, and ensuring the success of the project. The utilization of Condeco workspace booking solution meant that Sodexo could better manage their desk to people ratio, and reduce a further 5,000 square feet from their existing space.

Condeco were onsite during the crucial implementation period, including a pop-up shop day, where experts were on hand to introduce Sodexo employees to new workplace technology. Employees received a customized and personal welcome induction pack to their new flexible working space.

The Products Used

Meeting Room Booking IconMeeting spaces

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Desk Booking IconPersonal spaces

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Room Screen IconMeeting room screens

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Meeting spaces managed with

0.5 million

Savings within five years,
directly from using Condeco


Project implementation programme

Room Booking IconThe implementation of Condeco meeting space booking and personal space booking solutions helped Sodexo move toward a flexible working model, optimize office space, and creating a best practise showcase for clients, and securing significant cost savings

Room Management IconSodexo use their own working environment as a real-time showroom, and regularly engage with clients who want to explore effective workplace management solutions that enable flexible work

Free Space IconManaging real estate more effectively and reducing floor space, Sodexo has saved £2.5 million on overhead costs


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Sodexo Case Study

Sodexo implemented Condeco workspace booking to support their move towards a flexible working model.