The new Condeco mobile app incorporates the functionality of the existing desk and meeting room booking apps whilst also embracing our new workspace types feature, enabling users to book exactly the space they need when they need it, all from one Condeco mobile app.
Available for Condeco Cloud (April 2021 release or later)
We are continually improving Condeco for accessibility and the following pages are now added to our WCAG AA 2.1 compliant list:
Following the launch of Condeco’s Workspace types feature, the ‘workspace type’ tag has been added to our default email templates and can be added to customized email templates.
Condeco’s advanced reports for meeting and personal spaces now include workspace types.
You can now configure different Workspace types for your meeting spaces and personal spaces giving greater flexibility when choosing and booking the right space in the workplace to work.
Workspace types for meeting spaces can be meeting rooms, huddle spaces, or any space where people meet to collaborate. Workspace types for personal spaces can be desks, pods, parking spaces, lockers, or any space used by an individual.
All Workspace types can have their own set of attributes so your users can refine searches to find a quiet desk with dual monitors and a high table, or a collaboration space with MS Teams equipment, or parking space with an electric charger, for example.
You can now configure the time of day the daily device status notification is sent.
Daily health check notifications include a list of devices Condeco hasn’t received a heartbeat from for 60 minutes or more and devices running out-of-date firmware/software versions.
A series of tests can be run from the Health Check page to check network connectivity and the NTP server details for a device.
OAuth authentication for Condeco v2 meeting room screens using the Microsoft 365 calendar service is now available and recommended for Microsoft Exchange online customers.
The Wi-Fi signal strength is now indicated by the color of the icon on the screen.
The Network Details screen now displays the RSSI signal strength in color so you can see at a glance the quality of the signal strength.
IoT connectivity improvements provide greater stability in challenging network conditions.
An auto-recovery feature has been introduced to further improve device stability.
An enhanced device health dashboard provides detailed information about all your Condeco devices. Monitor device connectivity and get alerts when problems are detected.
Meeting hosts and requestors can now start and end meetings on the meeting room screen.
Internet-Of-Things (IOT) enhancements for improved connection and heartbeat communication.
Improved Wi-Fi drivers for better connectivity in challenging network conditions.
The overall stability of the application when in challenging network conditions, has been improved.
Admins can check for and install updates directly from the meeting room screen.
WCAG AA 2.1 accessibility standards have been applied to the following pages
Admins can now run contact tracing reports for the last 14 days.
The Basic Resource Report now includes a deployment column to identify if a room belongs to a self-managed, managed, or blind managed, group.
Language support has been added for:
Language support has been added for:
Automatic resizing is now applied to custom images displayed on meeting room screens.
The following Condeco pages on the web application are now compatible with WCAG AA accessibility standards:
Service items can be quickly marked as active or inactive across a group of rooms. An availability date period can be applied to active items so they can only be requested for the time that they are available.
An option has been added allowing users to choose if their status and whereabouts are visible to colleagues when using the desk booking Find a Colleague feature.
We listen to our customers’ suggestions on UserVoice and now each country calendar in Condeco can set either Sunday or Monday as the first day of the week.
Admins can run a series of tests from the Health Check page to check network connectivity and NTP server details of a desk screen.
Now, if Exchange sync is enabled, recurrence patterns that are not supported by both MS Exchange and Condeco are prevented when creating or editing a booking using the Outlook COM+ Add-in.
This ensures successful synchronization of bookings across Condeco and MS Exchange.
Note: Requires 16 October 2020 Enterprise update or later.
Now you can easily add services to a booking that was not initially created through the web interface.
When a booking is created in an Exchange-sync room via MS Outlook, an email is sent advising the services available in the room along with an option to “Add Services to my booking” which opens the booking form in Condeco.
We’ve added additional fields to the desk booking reports: Username, Email, and Booking date.
Usernames of up to 100 characters are now supported.
V3 desk booking screens now support PEAP (Protected Extensible Authentication Protocol) secured Wi-Fi networks.
PEAP is supported by desk booking screens on v8.1.39 or later.
The ‘Users in the Office Today’ report now includes all location details to show which desks are in use and who is sitting where.
Room booking is now hidden for users who do not book meeting rooms. Users can easily unhide room booking by setting a default room booking group in their profile.
It is now easier to identify desks matching specific needs such as dual monitors or docking station, etc., via the floor plan. Users can also configure default desk attributes in their profile so they are pre-selected when searching for a desk.
In locations that require self-certification, users can now book desks for colleagues, provided the booking is not for the current day.
We now support SSO login on mobile devices when the Chrome browser is disabled on the device.
Meeting room screens can now be configured to use a custom NTP server.
If the connection is lost, meeting room screens will silently attempt to reconnect to the Wi-Fi network with no user input.
Desk booking screens can now be configured to use a custom NTP server.
Desk screens periodically check for updates automatically, and now you can manually check at any time by long-pressing the software version displayed on the screen.
Now it is much easier to find a time zone. Just enter the first three characters of the city name and select.
If self-certification is enabled, check-in and same-day desk bookings are only now possible once the user has agreed to the conditions.
Users can now self-certify from the web application as well as the mobile app.
Run a report to show users who have a desk booking for today and their self-certification status, and export the report to Excel.
The Screen Health email alerts can now be sent in five different languages – English, French, German, Spanish and Arabic.
Condeco Cloud Connector authentication settings are now un-linked allowing administrators more flexibility during setup.
When making a booking for someone else, their booking allowance and working days are now displayed on the calendar.
The booked desk is now more clearly displayed on the Today page floor plan as other desks are hidden, making it easier for a user to see their booking.
When a recurrence is created in Condeco for an Exchange-sync room, Condeco will suggest alternative rooms if the selected room is not available for all the dates.
Users who do not book desks can now hide their working status from the Today page and Find a colleague search.
As with the floor plan, when finding desks the results list also now indicates when a desk meets all the selected attributes, such as a docking station or phone.
Check-in and Release time fields are now available in advanced reporting. Create custom reports or add fields to our standard reports.
An additional workflow has been introduced allowing cleaning tasks to automatically set to ‘completed’ at the end of the cleaning period. Useful for organizations who are cleaning all desks at the end of the day rather than just desks that have been used.
Tasks can still be managed on the Vendor Dashboard.
Finding a room or desk in Resource Admin is easy with the new search tool. Just enter all or part of a resource name to quickly filter the list of resources.
Two new columns have been added to the desk resource list to show desk types – bookable, fixed or flexi – and who the desks are assigned to.
The v2 Meeting Room Screens* will clearly indicate when closed and display a red light. No activity is allowed on closed screens.
*Only for Condeco calendar services with the Return to Office features enabled.
The v2 Meeting Room Screens are now contactless so there is no need to touch them when checking in or out of meetings. Just swipe your RFID card.
Improved network connection stability with our new Wi-Fi network driver.
From the new Today page employees can quickly see whether they are in the office or working remotely. They can check the time they should arrive at the building and view their desk booking on a floor plan.
Desk bookings can be canceled if no longer required and users can set themselves to working remotely.
Users can find and book available desks from the floor plan in just a few taps.
New icons show when they already have a desk booking, and when they are not allowed to book a desk. The remaining allowance is displayed at the top.
When a user needs to collaborate with a colleague they can find their workspace and book a desk nearby.
A self-certification message can be customized for each location and shown to users on the desk booking mobile app each day they have a desk booking.
Users who self-certify are giving a green banner that can be presented to the front of house teams. Users who cannot agree with the statements are mandated to work remotely.
The v3 desk booking screens* now display a message and blue light ring when a desk is awaiting cleaning and a message and red light ring when a desk is closed.
*Return to Office features must be enabled in Condeco.
New Wi-Fi driver improves the stability of network connections for Cisco or similar networks when MAC filtering and frequent authentication requests are in use.
Devices will now automatically reboot after two unsuccessful attempts to reconnect to the Wi-Fi after a connectivity issue.
An administrator can now set globally whether all users, or just admins, can book for other users, and whether booking for external users (or visitors) is allowed.
The desk booking Home page, Your bookings, Find a desk, Booking grid, Booking form, desk floor plans and Find a colleague pages are all updated with a new user interface them more accessible and easier to use.
We’ve simplified the desk booking journey for web users. When a user searches for a desk all available desks are displayed on the floor plan. This journey mirrors the experience of the mobile desk booking app creates familiarity across all of our interfaces.
Set monthly or weekly booking allowances to give employees the freedom to decide which days they would like to be in the office, whilst your organization can ensure the office isn’t exceeding safe levels of occupancy.
Team Assignment allows you to quickly divide groups of users into two teams and separate booking schedules across odd and even week numbers. This helps organizations protect critical functions by ensuring not all members of a department are in physical contact with each other.
A user can set working status in advance from their profile on the web or from the mobile app. A user can switch between “working remotely” and “not working”, or mark themselves as “in the office” by booking a desk.
An administrator can assign a user to “work remotely” on specific dates. When mandated remote-working has been applied, a user is not able to book a desk for that day.
Users can search for a colleague and check their working status, enabling them to book desks near each other when they need to collaborate in the office.
To help organizations ensure that an employee’s working environment is kept clean and safe, we’ve added a desk cleaning workflow to our Vendor module. Vendors can identify the desks that require cleaning through a change of use, or from a release, helping to reduce the load on cleaning teams.
When a desk is booked, cleaning is scheduled for the last day of the booking. In the event of a desk booking being released, deleted or bumped, the desk is scheduled for immediate cleaning so it can be made available for another booking.
Desks cannot be booked whilst there is an outstanding cleaning task and if a cleaning task is not completed by a set time, the next booking is canceled and the user informed by email.
The vendor workflow makes sure that a task for deep cleaning is automatically assigned to the designated vendor contact when a desk occupant is going to change.
The vendor monitor a color-coded dashboard to view and manage tasks.
To help maintain a safe distance in the office, some desks may need to be closed and some meeting rooms may need to have their capacity reduced or closed for a period. We’ve added new features to make these tasks easy to manage.
Rooms and desks can be closed individually or when closing a zone, floor or entire location. All bookings during the closure period are canceled and users informed by email.
Closed rooms and desks cannot be booked by any user or administrator and will show as ‘closed’ on floor plans and bookings grids.
Zones are a collection of desks and rooms which occupy a defined space on a floor. They can span across Groups and are useful for administrators to quickly close or open a spaces.
Reduce the capacity of your meeting rooms either individually or multiple rooms in a single action. An administrator can apply a rule reducing capacity by half (or to 1 if it is 4 or lower) or apply a custom reduction value. When reducing the capacity of rooms, the administrator can choose whether to delete all existing bookings which are now over-capacity for the room. Administrators are able to easily revert back to the previous default setup and capacity of the room, as well as all other secondary seating options that were available before the reduction was applied.
Add longtitude and latitude values for a location and a user is automatically checked in to their desk once they are within 100 metres of the building. Location services must be enabled on a compatible Android or iPhone.
A self-certification message can be customized for each location and shown to users on the desk booking mobile app each day they have a desk booking. Users who self-certify are giving a green banner that can be presented to the front of house teams. Users who cannot agree with the statements are mandated to work remotely.
Reporting is available for current and historical self-certification status.
Run a contract tracing report to find rooms, desks, colleagues and visitors a user may have had contact with over the last 14 days. Alert internal contacts on their Today page, and assign mandatory remote-working days.
The report includes:
Desks – the desks booked for the employee.
Adjacent colleagues – employees who sat in the same zone or at an adjacent desk.
Rooms – rooms the employee booked, hosted, requested or attended meetings in
Attendees – other attendees of meetings attended by the employee (excluding attendees who were working remotely).
Other visitors – external visitors to the employee.
Screens – Condeco screens where the employee used their PIN or RFID card.
Our Return to Office solution enables organizations to control capacity and occupancy of offices, manage work locations for employees, ensure desks are always cleaned prior to new occupancy and provides contact tracing of employees.
Condeco allows easy closure of desks and clearly shows on floor plans which spaces are closed at the point of booking.
Limit the number of employees coming into the office on the same days by setting booking allowances, configuring teams and mandate remote working if needed.
Give employees a choice where to work whilst maintaining control over your office’s occupancy. Employees can book desks via the web or the mobile app and see where colleagues are working on specific days, enabling easy collaboration when required.
The cleaning workflow ensures that every desk is properly cleaned ready for new occupants and saves on deep cleaning by giving the option to only schedule full cleaning at the end of a continuous booking period by the same occupant.
v2 Meeting Room Screens now supports simple un-authenticated HTTP/HTTPS proxy servers.
Administrators can now easily filter Exchange rooms by Organizational unit, Description, Last synced state and Mapped Condeco Room. Condeco Cloud only.
Fixed and flexi desk booking complements standard bookable desks on the v3 desk screens, giving greater flexibility and control over desk availability.
Users can now view large numbers of rooms whilst keeping the location’s time visible.
Prevent users from taking advantage of longer advance periods applied to different groups by locking their default desk group.
Reporting has been enhanced by the addition of new fields:
Report and compare the selected style for a room with the default style of the room.
The Profile page is faster to load and each section is separated into tabs making it easier to navigate and make changes.
Administrators can now view the grid and delete a room or delivery point booking directly from Find Bookings.
The entire user management experience has been enhanced and simplified, and lots of useful functions have been added to more easily manage users, groups and permissions.
Search results in the meeting room booking mobile app are now consistent with the web application.
Android 8 is a faster technology offering improved security, stability, and reliability.
We have moved to Microsoft App Centre for application analytics which introduces new whitelist requirements.
Admins can now duplicate groups, copying all business rules, settings, and email templates to a new group with a single click.
New fields on the user report include access levels; account type; account active; department; user domain; last login date and time.
The meeting room booking report now includes custom fields (some restrictions apply).
The new v3 desk booking screens have a 2.8″ LCD touch display, RFID card reader and a multi-color LED status ring.
The highly visible yet unobtrusive LED light bar helps people easily see which areas are booked and which ones are free, even from a distance.
The new Android 8 devices allow for easy deployment through the new Condeco Cloud connector.
The reorganized menu in the Admin portal makes it easier to change settings based on screen type.
Rooms, desks and/or users specific to a Calendar service can be downloaded in CSV format.
We listened to our customers ideas on UserVoice and now the Outlook room grid shows meeting details in a pop-up.
New mandatory field ‘Internal Reference’ added to the account creation page and license page.
Make quick and easy bookings on the bookings grid with the new quick book feature. Just drag to select the time and duration of the meeting, enter a title and press Enter. Change the meeting type, the number of attendees, host and requestor details from the quick book pop-up or open the booking form to enter more details.
Our Outlook add-in 6.6 is fully compatible with Microsoft Outlook 2019.
New ideas can now be posted to our feedback forum and make comments on other posts directly from the app.
Use drag and drop to move meetings on the booking grid which have already started, to accommodate last-minute room changes.
We are introducing screen health reporting within the Connect admin portal. We are currently working on a firmware update which will allow screens to push data to the page and have plans for further enhancements in the future. The initial report will show a screen heartbeat and calendar connectivity status from any screen that had the firmware update. Screens without the update will show “not reported”.
All booking types, including past bookings, are color-coded on the booking grid.
Edit the cost of a meeting room on the booking summary page to allow adjustments for individual bookings.
Improvements have been made to our French, German and Italian language packs.
Condeco Enterprise and the Outlook add-in now integrate with Skype for Business. Automatically schedule a Skype for Business meeting when booking more than one SfB rooms. Easily add rooms to an existing SfB meeting. Easily add a SfB meeting to your room booking.
Enterprise 3.4.9 now requires Outlook Add-in 6.3 or above. For Skype for Business Integration, Outlook Add-in 6.5 or above is required.
Same features as the previous iOS update now available for Android:
Request managed rooms. Add favourite rooms. View and book in room calendars and view more detailed room information.
You can now search and request rooms in managed groups. Bookings will show as ‘requested’ until an administrator approves them. Note: Blind managed rooms are not supported.
You can now mark a room as a ‘favourite’ or see a list of recently booked rooms. This enables you to quickly see the availability of your favourite rooms and make a booking.
Rooms calendars make it easy see room availability across an entire day.
You can now see more detailed information on a meeting room including its attributes, where it’s located on a floor plan and room picture.
Vendors can now switch between local time, the timezone of the specific booking – or “my” time, set by a new timezone field in the vendor’s user profile.
Desk booking can now be set up to allow same-day bookings only. Administrators can configure this at Group-level. This can be applied to either default and non-default group restrictions.
Legacy reports can now be filtered by region. Note that ‘include regions’ must be set to ‘true’ in Global Setup.
From v3.4.6, synchronization of bookings between MS Exchange room calendars and Condeco Enterprise is only supported on Office 365, using the Office 365 API.
Stream notification will no longer be supported. This enables a more seamless, faster and reliable synchronisation.
With Google G-Suite integration, you can now have Google Calendar as a calendar service.
You can now hide the meeting organiser name from the screen.
Ability for admins to delete users.
Same features as the preceding iOS update now for Android:
A new user interface for a better experience. See which meetings are currently in progress in the meeting list. Start, end and extend. Improved editing, search and timezone display.
We’ve added a new calendar service! You can now use Condeco Enterprise as the source of your booking data.
For users with forms accounts, we have made serval improvements that help prevent traversal attacks of known users in the database.
Various improvements to Exchange synchronization including the option to configure Sync in the Enterprise Configuration Utility, improved logging, improved password encryption and support of all-day bookings.
Sense 2.0 has been completely re-architected using Microsoft Azure, the latest technology for managing Internet of Things (IoT) products.
Sense 2.0 solves a fundamental issue in workplace occupancy studies by providing data that more realistically reflects real-world desk use through the application of a propriatory algorithm.
Sense 2.0 comes with easy to use built-in reports that provide access to the most important data views.
If the built-in reports do not answer all of your questions, you can simply export the data directly from the portal and carry out your own analysis.
Cleaner user interface for a better experience. Start, end, extend or cancel bookings directly from the quick view list.
Easily see which meetings are currently in progress in the meeting list.
Edit the number of attendees, and update the room and times more easily.
You can now search by room feature. You can also search across specific floors for a wider range of rooms.
All users and admins who log into Enterprise will be shown the Today page. This page allows you to do the most common tasks. You can view your meeting room bookings and desk bookings for today. You can start, end or extend your room bookings.
You can also check into or release your desk bookings.
Most of the desk settings are now at Group level. This now enables you to have different business rules for each Group in the application, making it easier to create different types of workspaces that follow different booking rules.
Only updates that affect the service item, or delivery of the service item, will now cause a status change.
In 3.4, we’ve added support for Postmark allowing for advanced email features such as DKIM, SPF and DMARC.
Cache now works completely on a time-to-live (TTL) format. This enables each web node to work in isolation, removing their dependencies on each other and increasing performance.
You can now upload an Excel spreadsheet containing user information including PINs and RFID card values.
Screens turn off their display and light after 20 seconds of inactivity outside of their business hours. Simply touch display to wake it back up.
You can now use a Service Account to access a room
calendar from the screen. The Service Account must have delegate permissions on the
You now have the option to configure more than one Exchange calendar service to connect to. Each screen can be configured to point to a specific service, ideal for organisations that have use than one Exchange setup.
You can now set up more than one screen profile, to support different settings on different screens. For example, you could run a set of screens as display only devices, another set that enables users to book on the screen.
You can now delete a booking from the screen, in case your plans have changed.
You can now manually enter the details for a hidden Wifi network on the screen.
Static IP addresses now supported in network settings on the device.
A static IP can be set up when activating the device, or later by accessing device settings.
Temporarily display a URL on the screens, for example for an event, or to display another booking solution. Simply set the URL with the room details in the admin portal.
The sign up and log in pages in the mobile apps and the portal are now available in French, German, Spanish and Italian in addition to English.
Customise your screen’s UI with custom backgrounds and logo. Choose from a number of predefined themes, or create your own. You can create as many themes as you like, enabling you to theme every room, floor or building. You can also easily change the default themes to push out a new look and feel to all your screens in seconds.
Support for RFID cards with dual frequency. Select which frequency you want to support on your screens in the settings profile for the screens.
Want to redeploy a screen? You can now easily deactivate a screen and reset it to factory mode. You can also perform a factory reset on the screen itself using your admin password.
Condeco Enterprise 3.3 introduces an improved automatic synchronization with HR feeds of user information and their group permissions. Automatically create, update, delete users, their attributes and group permissions, based on Active Directory information or other HR feeds. A new API enables clients to automatically update Outlook Delegates.
Enterprise 3.3 is now compatible with Crestron Fusion®. Roll out Condeco meeting room booking functionality using your existing Crestron room screens to view, start, end meetings and add appointments.
With Enterprise 3.3 you can roll out a desk booking functionality with your existing Cisco® phone infrastructure. Use your Cisco phone to book, check in and release desk in a few simple steps.
Walk-in visitors can now be added to a meeting by searching for their company name if their colleagues are already part of the meeting. Visitor arrival times can also be displayed directly on the booking grid.
Desk users are now able to have different restrictions applied to their default group and all other non-default groups. For example, you could book two weeks in advance in your default group, but only one day in advance in other groups you have access to.
A new setting “Maximum Weeks Selectable” has been introduced so that you can book a desk even if you will be away for a period of time. For example, admin configures settings to book four weeks in advance but only on a maximum of two weeks: If you are going on holiday for two weeks, you can still book on the week when you will come back.
Administrators can now set Default Locations from the User Administration page, so that users are not presented with the profile page upon first time login.
Individual meeting reminders can now be enabled on a global level. This allows you to choose if and when you want to be sent an email reminder for your meeting.
Enterprise 3.1 is now compatible with Japanese and Chinese simplified. You can select to display the application in these languages from the languages list in your profile settings.
Enterprise 3.1 is now fully compatible with Safari and Edge web browsers.
Enhancements to make Enterprise more secure, stable and maintainable, as well as improving performance.
With Enterprise 3.1 and Outlook Add-in 6.2, you can now edit a series that contains occurrences in the past. Future instances will be updated but the room bookings of past instances will remain as they are for reporting purposes.
The room booking form has been improved to create an easy-to-use overview of the booking and improve the handling of multi-room bookings.
With Delegate Access in Enterprise 3.0, Outlook Add-in users can now set up to six Outlook Booking Delegates who can edit their bookings via the Outlook add-in. Delegate access can be set up by the user on their profile page or by an admin in the Users section.
Requires Condeco Outlook Add-in 6.1 and user permissions
Allows a user to easily create bookings of durations longer than the default booking period.
When updating the date, time, or recurrence pattern of any booking, a new availability check is performed and alternative rooms are allocated when available.