BNP Paribas Customer Case Study

See how Condeco meeting room booking software supported BNP Paribas Real Estate in reducing meeting room no-shows and introducing a better meeting room booking process for their workforce.

BNP Paribas Real Estate, a specialised division of the financial services group BNP Paribas, provides targeted or integrated solutions, both locally and internationally. With a ranking amongst the leaders on the market, BNP Paribas Real Estate is present in 38 countries, employs 3700 staff and has a turnover of €716 million.


BNP Paribas Real Estate wanted the ability to book meetings directly via Microsoft Outlook, to help prevent meeting room no-shows occurring.

They were already using a separate room booking system, forcing employees to book a meeting through their email system, invite attendees, and then log in to the room booking application to book a room. This was becoming a problem, as many forgot to book both the meeting and the room, or forgot to update changes to bookings on both platforms, causing confusion and empty rooms.

BNP Paribas Real Estate needed a system that was both fully integrated with Microsoft Outlook, and scalable to cover all eight of their offices, across twenty meeting rooms.

“The new system does exactly what we needed; it is easy to use and our users rarely need additional help.”

— Anthony Shama, Director of Software Development, BNP Paribas 



Condeco meeting room booking software was installed across all eight of BNP Paribas Real Estate UK’s offices.

The implementation was a fast and straightforward process. Condeco provided a small amount of training for the administrator team, who found the new software intuitive and easy to use. Only a few people within the organisation have access to the Condeco web application, as BNP Paribas Real Estate preferred users to book meetings purely from MS Outlook, simply by using the Condeco Outlook add-in.

Employees were impressed with the ease of booking a meeting; they rarely need to click past the first page to book a meeting room. If a host requested extra equipment for their meeting, they could conveniently do this within the same booking form. They can also opt for email notifications about their booked meetings, to remind them of when it is, and when extra equipment has been set up.

The Products Used

Meeting Room Booking IconMeeting room booking

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Offices installed with Condeco Meeting Room Booking Software


Lines of business: property development, transaction, consulting, valuation, property management, investment management


Meeting rooms managed with Condeco Meeting Room Booking

Room Booking IconIt is much easier for users to book, amend or cancel meetings via the Microsoft Outlook add-in

Space Saving IconFewer booked meeting rooms are left empty

Free Space IconThe system has been reliable since installation, and works well


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BNP Paribas Case Study

BNP Paribas embraces a connected office to optimise their space and improve workplace efficiency.