• *This article applies to Condeco Cloud only.
  • Password resets are handled by your organization’s own internal procedures. This article aims to help understand which department you may need to contact within your organization.

    What password authentication method are you using?

    Your account may use Forms-based authentication or alternatively your organization’s Single Sign-On (SSO). To determine how to reset your password, you need to understand which method you use.

    If you log in to Condeco using the following screen, you are using Forms authentication:

    Login Screen

    If you do not, you are using SSO Authentication.

    What to do next?

    • To request a Condeco password reset for Forms authentication, contact your Condeco administrator.
    • To request a Condeco password reset for SSO authentication, contact your IT administrator.

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