Unsuccessful activation

Activation of a meeting room or desk screen is unsuccessful.

Why did this happen?

Devices fail to activate if they are restricted from accessing certain domains.

What to check

1. Check the screen has an active LAN or Wi-Fi connection.
2. Ensure the screens are allowed access to the domains noted in the Domain Allowlist.
3. Check the screen has the correct time. Refer to Time Issues.
   

Back to Need help?