Condeco mobile app


If your organization has enabled passwordless authentication you do not enter a password when signing in to the Condeco mobile app, instead, after entering your email address into the app, you are sent a magic link and QR code by email, which is used to authenticate your email address and launch the app.

Once authenticated, you will stay signed in to the Condeco mobile app for 30 days (your organization may have set a longer or shorter period) or until you sign out.

Sign in to the Condeco mobile app with a Magic link sent by email
Sign in to the Condeco mobile app with a Magic link sent by email

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How to sign in using the magic link

If you have access to your business emails on your mobile device, you can authenticate with the magic link.

  1. Tap the Condeco icon to start the app.
  2. Enter your email address and tap Send email.

  1. Tap Open email app to open your mailbox

  1. Find and open the email from Condeco, and tap Log me in. The magic link will expire in 15 minutes.

Your email address is authenticated and the Condeco mobile app launched.

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How to sign in using the QR code

If you do not have access to your business emails on your mobile device, you can scan the QR code to authenticate. Condeco needs access to the device camera to scan the code.

  1. Tap the Condeco icon to start the app.
  2. Enter your email address and tap Send email.

  1. Open your mailbox on a desktop or another device and find and open the email from Condeco. Scroll down to display the QR code. The QR code expires in 15 minutes.

  1. On the Condeco mobile app tap Scan QR code. If this is the first time you are scanning a QR code with the app, you need to grant Condeco access to the device camera:

    1. If prompted, tap OK to allow Condeco access to the device camera.
    2. If prompted, tap Open settings and enable camera access for Condeco from your device settings.
  1. Hold the device in front of the QR code displayed in the email, ensuring the pattern is inside the viewfinder.

Your email address is authenticated and the Condeco mobile app launched.

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