To control the number of employees arriving at the office at the same time, your organization may have set staggered arrival times for different groups. Your allowed arrival and check-in time is displayed on your desk booking. Failure to check-in within the specified time period will cancel the booking.

You may also need to complete a self-certification before checking in to let your organization know that it is safe for you to be working in the office.


If your organization has enabled self-certification for your location, you must self-certify each day you are working in the office before checking in.

  1. Tap Complete self-certification from the Today page.
  1. Read the statements and indicate at the bottom if you agree or disagree.
    1. Agree: Tap I confirm that I have read and agree to all statements above then tap Continue. Your self-certification is confirmed and you can check-in.
    2. Disagree: Tap I do not agree to all statements above then tap Continue. Instructions from your organization will display. Tap Cancel my booking and continue to cancel your booking or tap Go back to return to the self-certification page.

Watch a video to learn how to self-certify using your mobile app.

Checking in

If you are required to check-in to your desk booking, you will see the Check-in button on the Today page and Your bookings page when the current date and time is within the allowed check-in period.

Tap Check-in to check-in to the desk. If you do not check-in within the allowed check-in period, the desk booking will be canceled.

Proximity-based check-in

If your organization has stored the geolocation of your office in Condeco then proximity-based check-in is enabled and you will automatically be checked in when your mobile device is in the vicinity of your workplace.


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