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Vendor dashboard for personal spaces

Vendors » Vendor dashboard for personal spaces

A cleaning vendor contact monitors cleaning tasks on the Vendor Dashboard. The dashboard displays the status of cleaning tasks and when they need to be done. Admin-enabled vendor contacts can plan and manage tasks from the dashboard by changing the task status and…

Vendor dashboard for meeting spaces

Vendors » Vendor dashboard for meeting spaces

Sign in to Condeco with your vendor contact account to open the Vendor dashboard. Use the filter at the top of the dashboard to select the date; location; floor; and switch between a daily and weekly view. The dashboard filter for meeting spaces also has an option to…

Vendor Profile

Condeco Home » Vendor Profile

When logged into a Vendor account, click Profile from the menu across the top to view and edit vendor contact details, time zone, and language, and apply a memorable word for use in case the password is forgotten. Vendor profile details are divided across three tabs. …

Visitors Dashboard (Find a Visitor)

Visitors » Visitors Dashboard (Find a Visitor)

The Visitors Dashboard is only visible to Administrators with Visitor Management access. Learn more about Visitor Management in Group Admin Features.

Vendors

Vendors

About Vendors and Vendor contacts A Vendor is a group or company supplying items or services and is assigned to one or more locations in your organization. A Vendor Contact is a user who monitors the Vendor dashboard and provides the service. Your organization…

About the cleaning workflow for personal spaces

Vendors » Vendor dashboard for personal spaces » About the cleaning workflow for personal spaces

*Condeco must be configured for whole-day bookings for personal spaces to enable the cleaning workflow. Set whole-day bookings in Global Settings. The cleaning workflow is set in motion when a personal space is booked and cleaning can also be scheduled manually for…

Creating ad-hoc cleaning tasks

Vendors » Vendor dashboard for personal spaces » Creating ad-hoc cleaning tasks

Cleaning tasks created manually display on the Vendor Dashboard immediately and change the status of the personal space to Awaiting Cleaning. Any bookings for the current day are canceled and the users notified by email. Navigate to Application Setup >…

Creating and editing Vendors

Return to Office features » Cleaning workflow and cleaning vendors » Creating and editing Vendors

Learn how to create and edit vendors and vendor contacts in the Condeco Configuration Guide

Visitors

Visitors

There are three types of visitors in Condeco: External visitors attending meetings (added when booking a meeting space). External visitors with a personal space booking. Walk-in visitors (visitors arriving in the building without a meeting space or personal space…

Booking Summary

Meeting spaces » Booking a meeting space » Booking Form for meeting spaces » Booking Summary

The booking summary displays the booking details in a printer-friendly format. Click Summary to open the page. The booking summary includes the booking history and the status of any booked services. The service status is automatically updated as the vendor…

Inactivity Message

Administrator functions » Group Admin Features » Inactivity Message

Why does the Condeco web app pause after a period of time? Processes in Condeco are continually executing, adding unnecessary workload to the system when the Condeco web app is not being used by a user but their UI remains open. Condeco pauses background activity when…

Create and configure Exchange room mailboxes

Exchange Sync » Prerequisites, accounts and access » Microsoft 365 Administration » Create and configure Exchange room mailboxes

*On the New resource mailbox forms, a ‘room account’, ‘room mailbox’ or ‘resource’ all refer to the Exchange calendar used for booking the room. If your MS Exchange room mailboxes are already set up, proceed to Further calendar…

Requests to book meeting spaces

Administrator functions » Group Admin Features » Requests to book meeting spaces

Managing requests for meeting space bookings Authorizers and approvers of managed groups see the Requests page displayed in the Meeting space menu. Authorizers and Approvers can approve, reject, and/or change all details of a requested booking. The Requests menu…

Meeting spaces and Connections (Conferencing)

Meeting spaces » Booking a meeting space » Booking Form for meeting spaces » Meeting spaces and Connections (Conferencing)

On the Meeting spaces and Connections page you can book multiple meeting spaces at different locations for your meeting, Click Meeting spaces and Connections to add additional workspace(s) to your booking. The existing meeting space is listed first and cannot be…

Bulk actions for resources

Administrator functions » Bulk actions for resources

You can make the following changes to resources in bulk from Resource Management: Set meeting spaces to reduced capacity or back to normal capacity. Assign a workspace type to meeting spaces or personal spaces. Set the status of meeting spaces or personal spaces…

Video equipment integration

Smart Calendar » Video equipment integration

Smart Calendar utilizes Exchange calendars to integrate with remote meeting services such as Teams, Zoom, and WebEx, providing a seamless one-click booking experience. Pair your meeting space video equipment with an Exchange mailbox calendar and the Condeco Outlook…

Your Visitors

Visitors » Your Visitors

Select a date range to view a list of your past and future visitors. You can specify a maximum date range of three months. You can also add visitors from here. *Visitors with a personal space booking are not listed on the Your Visitors page. Visitors with personal…

Recommended global settings

Return to Office features » Recommended global settings

Most Return to Office features are specific to groups configured for locations, however, some settings are set globally and apply regardless of location or the group a user is booking a workspace in. The following global settings for workspace bookings should be…

Closing and opening a zone

Administrator functions » Closing resources » Closing and opening a zone

How to open or close a zone Navigate to Application Setup > Zones. Select the Country > Location and optionally Floor to display a list of zones. Click Set to closed or Set to open: Set to closed: Enter the date range to close the zone and enter a reason. …

Visitor Management

Administrator functions » Group Admin Features » Visitor Management

Group administrators have additional visitor management features and can manage scheduled external meeting attendees, walk-in visitors, and visitors with personal space bookings. In addition to this guide, we recommend reading the user guide for Visitors. Find a…

Today page

Return to Office features » User guide for Return to Office on the web » Today page

Condeco’s Today Page summarizes all your personal space and meeting space bookings for the day and is the first page you see after logging onto the web application. With Return to Office enabled, the Today page also shows where you are working on the current…

Visitors Home

Visitors » Visitors Home

All external visitors added to a meeting space booking can be viewed on the Visitors home page. Visitors without a booking can also be added. *Visitors with a personal space booking are not listed on the Visitors home page. Visitors with personal space bookings can…

Closing and opening personal spaces

Administrator functions » Closing resources » Closing and opening personal spaces

Personal spaces can be closed indefinitely and opened again, directly from the floor plan. Alternatively, from Resource Administration, workspaces can be closed for a specified period and cleaning can also be scheduled. You can also close all workspaces in a Location…