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Making an advanced booking

Room Booking » Room Booking Grid » Making an advanced booking

To make a new advanced booking, click on a free slot and drag your mouse down the grid to your desired duration of the meeting. Once you are happy, click anywhere in the blue selected slots to open the booking form. Alternatively, for simple bookings, you can use…

Cancelling a booking

Condeco Outlook Add-in » Cancelling a booking

To cancel the meeting room booking without cancelling your meeting or appointment Open the meeting or appointment from your Outlook calendar. Click Cancel booking from the toolbar. To cancel the meeting room booking and your meeting or appointment. Right click…

Booking a desk

Desk Booking » Booking a desk

How to book a desk There are several ways to make a desk booking in Condeco: Quick Desk Search tools are available on the Today page and the Desk Booking home page. Find a Desk from the Desk Booking menu. Select a desk directly from the floor plan or from a list…

Making bookings

Room Booking » Advanced Booking Grid » Making bookings

Grid Calendar Select the month/day you want to view/add a meeting room booking. Click on Today to return to the current day. Room name/details Hover your cursor over a room name to view room information. The tooltip contents can be changed in the Advanced…

Desk Booking

Desk Booking

Desk types There are three types of desks within Condeco – fixed, flexi and bookable. Fixed desk A fixed desk is assigned to a user (semi) permanently. Assigned users do not need to check in to their desks as they are checked in automatically. When not in…

Booking Summary

Room Booking » Booking Form » Booking Summary

The Booking Summary summarises the booking, and can be printed out if necessary. As well as the history of the booking you will see the status of the services you have booked. The service status is automatically updated as the vendor…

Booking Allowances

Return to Office » Occupancy Planning » Booking Allowances

Set monthly or weekly booking allowances to give users freedom to decide which days they would like to be in the office, whilst your organization can ensure the office isn’t exceeding safe levels of occupancy. Booking allowances work best when restricted groups are…

Desk booking

Return to Office » User guide for Return to Office on the web » Desk booking

Booking a desk You can book desks up to your monthly or weekly allowance if applied and in areas that you have been granted access to. On the web, you can book desks directly from the booking grid or via the Find a Desk feature. *If you do not have access to any…

Room Booking

Room Booking

There are several ways to make a meeting room booking in Condeco: Quick Room search on the Room Booking Home page Find and book a room using the Booking form Find and book a room using the Find a Room tool Book a room directly on the Room Booking Grid Book a room…

Booking Form

Room Booking » Booking Form

The booking form is displayed when booking a meeting room. The fields displayed depend on your organization’s configuration. If a booking spans multiple rooms, each room is displayed on its own tab. Click each tab to display the options for the room. *You…

Booking Grid

Desk Booking » Booking a desk » Booking Grid

The booking grid shows desk bookings in a calendar format. Use the booking grid to see which desks are booked by who on specific days, which are available to book, or are closed. You can book desks directly from the booking grid. How to book a desk using the desk…

Moving your booking

Room Booking » Room Booking Grid » Editing your booking from the grid » Moving your booking

There are two ways to move your booking from the grid. If you want to move within the same date and same group, you can simply drag the meeting to a new slot. Alteratively, you can right-click on the booking and select Move. This will allow you to move your booking…

Room Booking Grid

Room Booking » Room Booking Grid

The Meeting Room Booking Grid allows you to view all bookings for a Group of rooms. Groups on the grid are either managed or self-managed. Managed rooms requires approval from a designated approver at your organization. Self-managed rooms requires no approval,…

Advanced Booking Grid

Room Booking » Advanced Booking Grid

Introduction The Advanced Booking Grid (ABG) enables you to create, control and configure personalised single and/or multiple grids across different geographical locations, time zones and regions. By default, an initial grid is created that shows the rooms at your…

Finalising your booking

Condeco Outlook Add-in » Finalising your booking

Once you have selected your room, you will be shown the Booking Form. From this page you will be able to add the rest of your meeting details, add services or more rooms. Attendees are automatically carried through to the Attendees tab. For more details on how to use…

Desk Booking Form

Desk Booking » Desk Booking Form

If your system is configured to show a desk booking form instead of instantly booking the desk, you must complete the form to make your booking. The desk booking form opens after selecting a desk using either the Quick desk search, Find a desk, or the Desk booking…

Copying your booking

Room Booking » Room Booking Grid » Editing your booking from the grid » Copying your booking

To create a copy of your booking, right-click on the booking itself and select Copy. A ‘ghost’ version of the original meeting will be created which you can move to a new slot on the grid. Copying a meeting also works across dates and Groups. Bookings in…

Completing the booking

Room Booking » Booking Form » Completing the booking

Click Done once you have finished reviewing the summary to go back to the booking form. Click Book & Close to complete and navigate away from the booking form. Click Book & Continue if you want to hold the room and continue with more tasks, such as ordering…

Deleting your booking

Room Booking » Room Booking Grid » Editing your booking from the grid » Deleting your booking

Bookings which are no longer required can be delete from the grid. To do this, right-click on the booking and select Delete. Bookings in the past cannot be deleted. When deleting a recurring meeting, you will be asked whether you want to delete the instance or the…

Extending your booking

Room Booking » Room Booking Grid » Editing your booking from the grid » Extending your booking

You can extend (or shorten) the end time of your booking directly from the grid. Hove your cursor over the bottom of the booking and a highlighted section will appear. Click and drag the booking to extend it to the required duration. Meetings with service items can…

Editing your booking from the grid

Room Booking » Room Booking Grid » Editing your booking from the grid

Moving your booking Copying your booking Extending your booking Deleting your booking

Deleting a user

User Management » Managing users » Deleting a user

!Deleting a user cannot be undone! If you are unsure, we recommend deactivating a user instead. To delete a user, open the user’s profile and click the Delete user button. When deleting a user you must decide whether to transfer their bookings to another user…

Find a colleague

Return to Office » User guide for Return to Office on the web » Find a colleague

You can find where colleagues are working and if they are in the office, you can view their location on a floor plan and book a desk nearby. *You cannot find colleagues who do not have a default desk location or group saved in their profile, or colleagues who have…

Selecting a room

Condeco Outlook Add-in » Selecting a room

After you have entered your requirements in Find a room, you will be shown a list of available rooms that can either be self-booked or requested, depending on your company’s configuration of Condeco. Book now or request The Book Now button is shown against…

Creating a user

User Management » Managing users » Creating a user

!If you are using SSO, you do not need to create users manually. Depending on your setup, you can either import the users from your Active Directory using the HR Feed, or the user can self-register once they are authenticated from the login page. Creating a new user…

Deleting a room

Condeco Room Finder » Deleting a room

To cancel a room, you must send the room a cancellation notice. To cancel your room from Outlook Open your Appointment window. Select the room or rooms you would like to cancel from the To list and press the Delete key. Click Send Update. *If your meeting has…

Find a Desk

Desk Booking » Booking a desk » Find a Desk

Use Find a Desk to search for a desk for more than one day, and to select desk attributes. How to find a desk using the Find a Desk form *The availability of the options discussed below depends on your organization’s setup. Click Find a Desk from the…

Viewing a Group

User Management » Group Permissions » Viewing a Group

Administrators can view the groups they manage on the Group permissions page. The page loads with the first group (alphabetically) that they administer. Global Admins will see the first group in the first country. You must be an Administrator of the group to view…

Can I cancel a meeting from a screen?

Condeco Screens » Can I cancel a meeting from a screen?

Clients using our latest Android-based screen are able to cancel a meeting from the screen. Talk to your Customer Success Manager about moving to the new screens.

Find a Room (Advanced Search)

Room Booking » Find a Room (Advanced Search)

Use Find a Room to perform an advanced search for a room. You can create recurring bookings or find a room with a specific attribute (for example Video Conferencing). Start Find a Room from the Room Booking menu. To find a room, select where and when you would…

Saving and renaming a grid

Room Booking » Advanced Booking Grid » Saving and renaming a grid

Rename grid Rename the open grid. To change the name of the open grid: Click on Rename Edit the name Click the green tick to confirm changes or click the red cross to undo changes Save Grid Once you have added additional rooms/resources to the grid, you can…

Adding rooms to a grid

Room Booking » Advanced Booking Grid » Adding rooms to a grid

Add rooms Add/change rooms to an existing grid. Click Add Rooms to display and select a location to add to the grid. Clicking again closes the menu. Room type: Click the down arrow to select a type. Country/Region/Location: Click the down arrow to select one…

Adding a room to your appointment

Condeco Room Finder » Adding a room to your appointment

Once a suitable room has been found, you must add it to your appointment and send out the meeting invitation. Click Add to add the room to your appointment. A summary page appears showing the the room that you’ve added. Any changes to the date or time will…

Marking a Meeting as ‘Don’t Move’

Room Booking » Room Booking Grid » Admin functions » Marking a Meeting as ‘Don’t Move’

When many administrators are working on the same grid, it is possible that some important meetings are moved incorrectly. To help avoid this situation, there is a Mark ‘don’t move’ option on the grid so that administrators can flag any booking that…

View desk locations on a floor plan

Return to Office » User guide for Return to Office on the web » View desk locations on a floor plan

When booking a desk or finding a colleague, you can view desks on a floor plan. The floor plan shows desk availability and whether a desk fulfills the features or attributes selected on a booking. With Return to Office enabled the desks also indicate status, clearly…

User guide for Return to Office on a mobile device

Return to Office » User guide for Return to Office on a mobile device

A guide to using the Condeco Desk Booking app with Return to Office enabled is available here

Visitors

Visitors

There are two ways to have visitors in Condeco: • External Visitors (added when making a meeting room booking) • Walk-in visitors (visitors coming into the building without a meeting room booking) Note: To ensure that visitors you have invited to a meeting…

Box and bar colours

Room Booking » Room Booking Grid » Viewing the grid » Box and bar colours

The booking grid can be customized to your needs. The box and bar colors can be changed to show you either the status or the type of meeting. Booking status Color Meaning Red Meeting is in progress Orange Meeting is pending…

Recommended global settings

Return to Office » Recommended global settings

Most Return to Office features are specific to desk or room groups configured for locations, however, some settings are set globally and apply regardless of location or the group a user is booking a desk or meeting room in. The following global settings for desk and…

Self-certification

Return to Office » Occupancy Planning » Self-certification

A self-certification statement can be customized for each location and displayed to users who have a desk booking. The user must read and acknowledge the statement before checking in or closing the Today page on the web application. A new self-certification must be…

Your Bookings

Room Booking » Your Bookings

Navigate to Room Booking > Your Bookings to view your future bookings. Find specific bookings Booking/VC ID: To find a specific booking enter the booking ID. Filter by date: To display bookings occurring within a specific date range, click the calendar icons to…

Managing bookings

Room Booking » Advanced Booking Grid » Managing bookings

Open a booking To open a booking from the Advanced Booking Grid, click the booking, or right-click and select Open. Move or copy bookings Move: Click the booking and drag to another room and/or time-slot. Copy: Right-click the booking > select Copy > click the…

Requests

Group Admin Features » Requests

Managing requests for meeting room bookings Authorizers and approvers of managed room groups will see Requests displayed in the Room Booking menu. Authorizers and approvers can approve, reject, and/or change all details of a requested booking. The Requests menu item…

Today Page

Today Page

Condeco’s Today Page summarises all your desk and meeting room bookings for the day, and is the first page displayed after logging onto the web application. The top section displays a quick summary of your bookings for today and a Quick Desk Search to find…

Swap bookings on the grid

Group Admin Features » Swap bookings on the grid

Admins can swap the rooms of two bookings directly on the Booking Grid. This can help increase utilization by freeing-up larger time slots in rooms. *Bookings that are swapped always keep their original start time. Only the rooms are swapped. How to swap two…

Repeat bookings

Room Booking » Find a Room (Advanced Search) » Repeat bookings

To schedule a meeting room booking that repeats on a regular or irregular basis, add a recurrence to your booking. Condeco supports daily, weekly and monthly recurrences and you can also set a specific recurrence if you want to repeat a booking on particular dates in…

Self-certification

Return to Office » User guide for Return to Office on the web » Self-certification

Self-certification for desk booking If you have a desk booking for today in a location that requires self-certification, you must self-certify before closing the Today page and continuing to the rest of the application, or checking in. You only need to self-certify…

Find Bookings

Group Admin Features » Find Bookings

Approvers for managed rooms will see Find Bookings displayed in the Room Booking menu. Use Find Bookings to list any bookings that you are an approver of, regardless of booking status or type. Booking ID To quickly find a specific booking, enter the Booking ID…

NEW Today Page w/ RTO

NEW Today Page w/ RTO

The Condeco Today Page summarizes your desk and meeting room bookings for the day and is the first page displayed after signing in to the web application. The top section displays a quick summary of your bookings for today and a Quick Desk Search to find available…

User guide for Return to Office on the web

Return to Office » User guide for Return to Office on the web

This guide is for users of the Condeco web application with Return to Office features enabled. To access Condeco remotely to make and check bookings and see where you are working prior to leaving home, we recommend downloading our Desk Booking app. How your…

Swap bookings

Room Booking » Room Booking Grid » Admin functions » Swap bookings

Admins can swap the rooms of two bookings directly on the Booking Grid. This can help increase utilization by freeing-up larger time slots in rooms. *Bookings that are swapped always keep their original start time. Only the rooms are swapped. How to swap two…

Quick Book

Room Booking » Room Booking Grid » Quick Book

*Available in Condeco Cloud only. Quick book allows users to make simple bookings directly from the booking grid without having to open the booking form. Key features New time bar when dragging on the grid automatically shows the default setup and clean down…

Condeco Outlook Add-in

Condeco Outlook Add-in

Condeco Outlook Add-in allows you to search for and book Condeco meeting rooms directly from Outlook. Meeting room bookings are linked to your appointment or meeting invitation. Attendees are automatically carried through to your Condeco meeting room…

Limitations of Microsoft 365

Exchange Sync » Introduction to Exchange Sync » Limitations of Microsoft 365

Microsoft 365 offers a different and often smaller set of functionality and business rules for room booking than Condeco. This means there are a number of limitations to Condeco functionality when using Exchange Sync. Condeco Outlook Add-in The Condeco Outlook…

Keyboard Shortcuts

Room Booking » Booking Form » Keyboard Shortcuts

To speed up the booking process for experienced users, there are a number of keyboard shortcuts available. Close: Ctrl+Shift+Alt+C Book & Close / Update & Close / Request & Close Update Request & Close: Ctrl+Shift+S Book & Continue / Update & Continue / Request…

Room Grid

Condeco Outlook Add-in » Room Grid

The room grid is an alternative way to find a room. It allows you to see an overview of rooms across countries, locations or groups. Creating a new grid First you must create a new grid by clicking Create new grid. Select the Room type, Country, Region, Location,…

Check-in and Release

Desk Booking » Check-in and Release

If Condeco has been configured to request a desk check-in, you are required to check in to your desk each day. If you have not checked in to your desk by the time set by your organization, Condeco will automatically release the desk and it will become available for…

Cleaning audit

Return to Office » Cleaning workflow and cleaning vendors » Cleaning audit

A cleaning audit for desks can be viewed from the booking grid. The cleaning audit shows dates cleaning tasks were raised and were due, the last action time, service status, and who the desk was cleaned by. Go to Desk Booking > Booking Grid. Click the name of the…

Weekly view

Room Booking » Room Booking Grid » Viewing the grid » Weekly view

The weekly view allows users to get a holistic view of a Group or a room for the whole week. Weekly and monthly views can show all rooms in the Group, or be filtered to show an overview for a specific room. Box colour and bar colour are available in the weekly view…

Today page

Return to Office » User guide for Return to Office on the web » Today page

Condeco’s Today Page summarizes all your desk and meeting room bookings for the day and is the first page you see after logging onto the web application. With Return to Office enabled, the Today page can also show where you are working on the current day1. …

Configuring meeting reminders

Global Admin Features » Configuring meeting reminders

Meeting reminders can be enabled on the booking form to give users the option to be emailed about their upcoming meeting. The reminder can be set from around 5 minutes up to 48 hours before a meeting is due to start, or no reminder at all. To add the meeting reminder…

Home – Quick Room Search

Room Booking » Home – Quick Room Search

A Quick Room Search tool is available on the Room Booking Home page and is designed to quickly find a room at a preferred location on a single date. How to find and book a room with Quick Room Search Navigate to Room Booking > Home from the module menu on the…

Delegates

Condeco Home » Your Profile » Delegates

Meeting Room Booking delegates A Condeco user can nominate up to 20 meeting room booking delegates via the Condeco web interface. A delegate can make changes to meeting room bookings on behalf of the organizer. Actions performed by delegates are logged for audit…

Monthly view

Room Booking » Room Booking Grid » Viewing the grid » Monthly view

The monthly view allows users to get a holistic view of a Group or a room for a whole month. The monthly view can show all rooms in the Group, or be filtered to show an overview for a specific room. Box colour and bar colour are available in the monthly view…

Start / End Meeting

Room Booking » Booking Form » Start / End Meeting

In instances where you have created a last-minute booking you can start the meeting from within the booking form. For example, your organization may have a rule in place where you have 15 minutes to start your meeting or it will be automatically cancelled. This is…

Occupancy Planning

Return to Office » Occupancy Planning

Condeco provides the following solutions to manage the number of employees coming into the office. A Booking Allowance allows users to book a limited number of days over the course of a month or week. Use Team Assignment to quickly divide users into two groups with…

Quick desk search

Desk Booking » Booking a desk » Quick desk search

Quick desk searching tools are available on the Today page and the Desk Booking home page. Quick desk search from the Today page From the Quick desk search on the Today page, select the location, floor, group, and date to book a desk and click Search to display…

Cleaning workflow and cleaning vendors

Return to Office » Cleaning workflow and cleaning vendors

*Condeco must be configured for whole-day desk booking to enable the desk cleaning workflow. Set whole-day desk booking in Global Settings. A cleaning workflow is automatically applied to desks to ensure they are always clean for the next occupant, but not cleaned…

Group Permissions

User Management » Group Permissions

By default, ALL users can perform the actions that are applied in a group’s permissions – making a booking or viewing other users’ bookings, for example. User Management allows selected users to override a group’s default permissions and apply…

View menu

Room Booking » Advanced Booking Grid » View menu

Click View to show / hide the grid viewing options. Booking Period Select from the drop-down. This will amend the booking slot length in the room grid. Time Format Select between a 12hr and 24hr clock. Room Grouping Select from the drop-down how the rooms…

Arrival times and proximity-based check-in

Return to Office » Occupancy Planning » Arrival times and proximity-based check-in

To stagger when employees arrive on-site, apply different check-in windows to groups. Together with the optional bump feature, those who arrive after the check-in period will have their booking canceled. Add the geolocations for your offices to enable proximity-based…

Create and configure Exchange room mailboxes

Exchange Sync » Prerequisites, accounts and access » Microsoft 365 Administration » Create and configure Exchange room mailboxes

*On the New resource mailbox forms, a ‘room account’, ‘room mailbox’ or ‘resource’ all refer to the Exchange calendar used for booking the room. If your MS Exchange room mailboxes are already set up, proceed to Further calendar…

Inactivity Message

Group Admin Features » Inactivity Message

There are processes in the system which are continuously executing adding to the workload of the system. If a user is logged in and leaves the UI open the calls go on in the background wasting system resources. To counter this, the background activity will be paused if…

Introduction

Introduction

The Condeco Room and Desk Booking software is configured to match your organization’s room and/or desk booking policies and procedures, therefore your experience of using Condeco may sometimes differ from the information provided in this help guide. Condeco…

Condeco Home

Condeco Home

Welcome to Condeco Room and Desk Booking The Condeco home page is displayed when the Today page is closed. The menu across the top is always visible and the options are explained below. The modules listed on the left depend on your organization’s…

Closing and opening desks

Return to Office » Space and capacity planning » Closing and opening desks

Desks can be closed indefinitely and opened again, directly from the floor plan. Alternatively, from Resource Administration desks can be closed for a specified period and cleaning can also be scheduled. It is also possible to close all desks in a Zone. Desks that…

Lock default desk location

User Management » Managing users » Lock default desk location

*This feature is available for Condeco Cloud only. Why lock users’ default desk locations? Groups are configured with a maximum time in advance that desks can be booked by users who have the group as their default. A different time in advance (usually less)…

Return to Office

Return to Office

*Return to Office features are available for Condeco Cloud only If enabled, the Return to Office solution enables organizations to control capacity and occupancy of offices, manage work locations for employees, ensure desks are always cleaned prior to new occupancy…

Visitors Home

Visitors » Visitors Home

Arrival Both external visitors and walk-in visitors are listed here. Both you and reception will see this list. From this view, you can: Click on an invitee’s name to edit/add details about the visitor and their visit Delete the visitor by clicking the…

Recurrence patterns and Outlook

Condeco Outlook Add-in » Recurrence patterns and Outlook

Condeco supports daily, weekly and monthly recurrences and you can set a specific recurrence to repeat a booking on particular dates in an irregular pattern. Click here to learn more about creating repeat bookings in Condeco. For the most part, Condeco and MS…

Rooms and Connections (Conferencing)

Room Booking » Booking Form » Rooms and Connections (Conferencing)

The Room and Connections tab enables you to book multiple rooms at different locations, for example to book a video conference. To add rooms to a booking Click Rooms and Connections. From left to right click the drop-down options to choose a room. Use…

Grid display settings

Room Booking » Room Booking Grid » Admin functions » Grid display settings

Each group can be customised to show extra information about the booking. This can be shown directly on the booking itself or within the popup menu. To configure the grid display settings: Log in as an administrator. Go to Application Setup > Groups > (Country) >…

Contacts

Visitors » Contacts

Any contact that you added as an external visitor on the booking form will automatically appear here so that you can add/edit their details in a central address book. Edit a contact Click on the pen icon. Delete a contact Click on the bin. Add a new…

Confirming Pending Bookings

Room Booking » Room Booking Grid » Admin functions » Confirming Pending Bookings

In managed Groups, administrators can confirm bookings directly on the grid by right-clicking on the booking and selecting Change Status > Confirm.

Floor plan

Desk Booking » Floor plan

The floor plan shows desk availability and whether a desk fulfills the features or attributes selected on a booking. With Return to Office enabled the desks also indicate their status so you can clearly see which are clean and available, booked or allocated, closed,…

Delete bookings

User Management » Managing bookings » Delete bookings

When a user is deleted, their bookings may also be deleted. This helps to free-up rooms or desks which may otherwise be occupied by unwanted bookings. What is deleted? All future meeting room bookings and delivery point bookings, where the user is the host. All…

Configuration and login

Condeco Outlook Add-in » Configuration and login

Your add-in will be pre-configured by your administrator depending on your business requirements and your authentication type. If you are unsure what authentication type you are using, follow the instructions for Forms authentication and check Step 2 for the login…

Daily views

Room Booking » Room Booking Grid » Viewing the grid » Daily views

The daily views allow you to see a specific Group of rooms across a whole day. The capacity of the room and its videoconference capabilities are shown as an icon underneath the room name. Information about the booking, such as the title, host and services can be…

Viewing the grid

Room Booking » Room Booking Grid » Viewing the grid

There are four different grid views available allowing users to get an overview of the day, the week or the month. The grid will always start on your default country, location, group and floor, as set in your profile. Click View to see different types of booking grid.…

Food Services / Equipment / AV / Supplies

Room Booking » Booking Form » Food Services / Equipment / AV / Supplies

The processes for ordering food, equipment, AV or supplies are very similar. Catering Facility / Equipment / AV Service / Supply Click the drop-down to view the category. Item Click to select an individual item(s). Information Press the i icon to see more…

Reduce meeting room capacity

Return to Office » Space and capacity planning » Reduce meeting room capacity

The capacity of all meeting rooms can be reduced in a single action. Apply the standard rule to reduce the capacity by half (or to 1 if the existing capacity is 4 or lower) or apply custom reduction values for selected rooms. When reducing the capacity of rooms, you…

View working status

Return to Office » User guide for Return to Office on the web » View working status

View your working status on the Availability Calendar You can view and change where you are scheduled to work on the Availability Calendar in your profile. *If you do not have access to any desk booking groups the Availability Calendar will not be…

Group Admin Features

Group Admin Features

If you are a Group Administrator for your organization, please read the following: Condeco has been configured to match your organization’s room and/or desk booking policies and procedures, therefore your experience of using Condeco may sometimes differ from the…

Your Visitors

Visitors » Your Visitors

This page shows you a list of your visitor’s due on a specific day. Show visitors for a day Click the calendar and select the date. Click Find to view search results in the bottom half of the screen. New Visitor: type in details of a new visitor. The…

Privacy options for desk bookings

Return to Office » User guide for Return to Office on the web » Privacy options for desk bookings

Choose to show or hide your working status and desk booking from colleagues. Users can manage the privacy settings in their profile and administrators can also configure on behalf of users in User Management. How to hide your working status and desk…

General

Room Booking » Booking Form » General

Fill in the relevant details about the booking. Note: Mandatory fields are indicated by black stars. Type Choose a meeting type. #attending Displays the number of people attending. This field is editable. Room Displays your selected room. The dropdown…

Find available rooms

Condeco Outlook Add-in » Find available rooms

Once you have successfully logged in, you will see the Find a room page. From this page, you can search for available rooms that meet your requirements. Select your Country, Region, Location. Select the Group and floor. You can select multiple Groups and floors…

Transfer bookings

User Management » Managing bookings » Transfer bookings

Bookings can be transferred from one user to another. For example, if a user is leaving, or if a name change has resulted in a duplicate account, you may wish to move all bookings to the appropriate user. All room and delivery point bookings where the user is a…

Mandate remote working or remove restrictions

Return to Office » Occupancy Planning » Mandate remote working or remove restrictions

Administrators can set or remove mandated remote working days for individual users on the Availability Calendar. When a remote working day is set, users will not be able to make a booking in the office. Administrators can also override remote working days set by Team…

Viewing / Editing user profiles

User Management » Managing users » Viewing / Editing user profiles

How to find and open a user’s profile To find a user, start typing their name in the Find a user… field at the top of the page and press Enter. Up to five of the most relevant users will be listed in the results. Click the user you wish to edit, to open…