Your Condeco Outlook Com+ plug-in is pre-configured by your administrator depending on your business requirements and your authentication type. If you are unsure which authentication type you are using, follow the instructions for Forms authentication and check Step 2 for the login settings.

To log in using Forms authentication

  1. From the main Outlook window (not within a new appointment), click File > Options > Add-ins and click Add-in Options…
  2. At the bottom of the popup, you should see Login Settings where you can put your username and password.
    Note: if you do not see Login Settings, then you are using SSO authentication.
  3. Enter your username and password and click Save. Check that your credentials are confirmed.
  4. Click OK to close the window.
  5. Open a New Appointment from your Outlook calendar. Ensure that the date and time of the appointment is in the future, and it’s not an ‘all day’ appointment.
  6. Click Room Booking from the toolbar.
  7. If you have not logged in previously, you will be taken to your company’s SSO login page.
  8. Enter your credentials and continue.
  9. If you have authenticated successfully, you should now see the Find a room page in your appointment window.

To log in using Single Sign-On (SSO) authentication

  1. Open a New Appointment from your Outlook calendar. _Ensure that the date and time of the appointment is in the future, and it’s not an ‘all day’ appointment.
  2. Click Room Booking from the toolbar.
  3. If you have not logged in previously, you will be taken to your company’s SSO login page.
  4. Put in your credentials and continue.
  5. If you have authenticated successfully, you should now see the Find a room page in your appointment window.

Need more help with this?
Condeco Support

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