Access levels

Access levels are set on the Permissions tab of the User Profile. Several administrator access types are defined by default and additional administrator access to specific modules can be added to each admin type as required. The following access levels are available by default:

Access Level Description
Global Admin Full admin rights to all locations and administrator access modules.
Country Admin Full admin rights to the assigned Country. Additional modules can be assigned (see below). A Country Admin can only manage one country.
Location Admin Full admin rights to the assigned Locations. Additional modules can be assigned (see below). A Location Admin can manage multiple locations.
Group Admin Full admin rights to the assigned Groups. Additional modules can be assigned (see below). A Group Admin can manage multiple groups.
Video Admin Full admin rights to all meeting rooms across all locations. The following modules can be assigned – Advanced reports; Visitor Management; Request Management.
User Standard user with no admin rights. Explicit permissions to groups can be applied per user.

Additional administrative access and modules

The following modules can be added to the admin types noted above unless otherwise specified:

  • Advanced Reports
  • User Management
  • Visitor Management
  • Request Management
  • Resource Management
  • Service Management

How to view Administrators

To view a list of administrators, select the Administrators tab. You can view ‘All admins’ or a particular type of Admin by selecting it from the Admin type drop-down list.

For example, to show all Location Admins in the UK, select: Location Admin > UK > All locations, or to show all Group Admins for a Group called ‘Managed’ in the USA, select: Group Admin > USA > Managed
Administrators tab in User Management

Filtering

When viewing All admins or a long list of admins, it can be useful to filter the list. You can filter on a user’s name, username, email address, country, location or Group name, by typing in the Type to filter … box.

Export as CSV file

Click Export as CSV file to export the currently displayed list.

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Condeco Support

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