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Digitalisation of the Workplace ebook

A journey of discovery to understand how digitalisation of the workplace is creating opportunities and challenges in the Facilities Management (FM) sector.

Digitalisation is becoming more and more important for business and now forms part of our daily lives. Going on a journey of discovery to understand how digitalisation of the workplace is creating opportunities and challenges in the Facilities Management (FM) sector, Condeco asked thought leaders about their past and current experiences. This report creates a rounded picture of what the FM industry needs and requires performing effectively in the world today, and tomorrow.

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67 per cent of employees believe deploying a workplace strategy enables better collaboration with customers and colleagues.

Overview

Change is happening so rapidly that new business models appear on a daily basis, making older ones obsolete. Companies like Google and Amazon are offering customers much higher levels of service and technical standards that ever before. People now expect their technology systems to be easy, usable, robust and intelligent.

Condeco asked Facilities Management experts about their thoughts on digitalisation to create a rounded picture of what the FM industry needs and requires to perform effectively in the world today, and tomorrow.

Key Points

  • Data, is it all that it’s cracked up to be?
  • Office utilisation is the most important data
  • Future expectations: connecting the data with more information and generating forecasts
  • Cultural change is taking place creating new opportunities and challenges for the FM sector

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