Condeco desk booking screens must be running at least 8.1.34 prior to receiving the latest release. Any devices that are on older releases will automatically update to 8.1.34 before updating to the latest release, no user intervention is required.

New Condeco releases and Android OS updates for Condeco desk booking screens are received by the devices over-the-air (OTA). The desk booking screens periodically check for updates when in power-save mode.

The desk booking screens move to power-save mode outside of the business hours defined in the desk settings profile. In power-save mode, each device checks for and downloads updates from Condeco independently, and if an update is interrupted or did not complete in the available time, it will retry automatically at the next opportunity.

Updates are typically between 300-360MB and the time it takes to download and install is dependent on network speed and available capacity on the IoT distribution channel. It can, therefore, take several days for all the devices in an organization to update.

The update status of desk booking screens can be viewed on the Screen Health page of the Device Hub.

Multiple updates to the same device.

New desk booking screens and devices that are more than a couple of releases behind may perform several updates before they are completely up-to-date and the update process may span several days, depending on the defined business hours and network considerations noted above. This is an automated process, no user intervention is required.

Manual update

Learn how to Manually check for updates in the Device Hub Admin Manual.

Condeco Flash Utility

Condeco screens can also be updated one after the other, using the Condeco Flash Utility.


Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.

Post your comment on this topic.

Please do not use this for support questions.
Condeco Support

Post Comment