Condeco Screen Manager Admin Guide
Table of Contents
Condeco Screen Manager Admin Guide
Introduction
Domain allowlists
Getting Started
Setting up a Calendar Service
MS Exchange calendar service
OAuth authentication for meeting room screens
Technical information
Limitations and FAQ
Configuring OAuth authentication
Setting up existing meeting room screens
Enabling OAuth for the calendar service
Authenticating a meeting room screen for OAuth
Authenticate OAuth using the portal
Authenticate OAuth at the meeting room screen
Need help?
Authorization for Microsoft Teams
Google calendar
User Domain Access
Locations (Exchange and Google)
Screen Settings Profiles
Screen settings for desk booking screens
Screen settings for meeting room screens
Setting up Rooms and Desks
Condeco Cloud Rooms
Condeco Cloud Desks
Exchange and Google Rooms
Screen deployment
Deployment guidelines
Activation & configuration
v2 Meeting Room Screen
Initial setup and activation
Admin options for meeting room screens
Custom NTP server
Network settings
Ethernet connection
Wi-Fi connection
Contactless check-in
Health check
Checking for updates
Factory reset a meeting room screen
v3 Desk Booking Screen
Initial setup and activation
Manual setup
Setting up using the Desk Screen Manager app
Check for updates
Activation
Admin options for desk booking screens
Custom NTP server
Time zone
Language
Wi-Fi
Health check
Checking for updates
Factory reset a desk booking screen
Customizing meeting room screen displays
Themes for Meeting Room Screens
URL mode for Meeting Room Screens
Administrator and user accounts
Administrator accounts
Assigning Admin roles
Managing Users
Reporting Dashboard
Device Health
Factory reset
Roll back to previous version (v3 desk booking screen)
Condeco Flash Utility
Need help?
Heartbeat not received
FAQ – Device check notification emails
FAQ – Screen updates
Help with configuration and setup
Activation issues
Unsuccessful activation
ErrMsg: ‘Error retrieving calendar provider settings from the cloud’
Connection and synchronization
Wi-Fi connectivity
Unable to open Settings page on meeting room screen
ErrMsg: ‘Failed to connect to service’
ErrMsg: ‘Unable to get a list of regions. Please contact the administrator’
MS Exchange
Validations for MS Exchange installations
ErrMsg: ‘Can’t connect to the calendar. Attempting to retry’
ErrMsg: ‘No connection to Exchange. An error has occurred, please check your calendar service or mailbox details’
RFID card
Time zone
Screen Time validation
NTP failures
User management
Bulk upload Issues
Related topics
Customer Support
Technical information
OAuth authentication for meeting room screens
Limitations and FAQ
Prerequisites
Microsoft Exchange online.
The Microsoft 365 calendar
URL
and email address.
All meeting room screens must be running version 8.3.3 or above.
Technical diagram
OAuth authentication for meeting room screens
Limitations and FAQ
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