If an unexpected issue occurs with a v3 desk booking screen you can roll back to a previous APK or start a factory reset from any screen on the device.

How to roll back the APK

  1. Swipe down from top of the desk booking screen to reveal the Settings Tile and tap Rollback APK. Tap outside of the Settings Tile to close.
    Swipe down to reveal the Settings Tile
  1. Tap Rollback APK now to confirm the action.
  1. The desk booking screen checks the current APK installed and then checks for the previously installed version. If found, the APK is downloaded and installed.

If no earlier version is found, a message is displayed ‘No other APK version available’.

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