Users can self-register on the meeting room screens, so there is normally little need to set them up manually. We encourage self-registration as the process of registering teaches users about their authentication PIN and gives them the option to activate their RFID card at the same time. To learn how to self-register see v2 Meeting Room Screen User Manual.

To manage users

  1. Sign in to the Condeco Self-Service Admin Portal
  2. Click the Users icon in the left icon bar.

To find a user

  1. Type name or email address into the search box.

To create a new user

  1. Click Add user.
  2. Enter First Name, Last Name, Email, Mobile Phone Number (optional for non-Admin roles).
  3. Select a role
  • Admins have full system access to manage screens in the Portal. Admins can only be created on the portal by another admin. Existing accounts can be upgraded to Admin.
  • Users have access to screens and mobile app.
  • Click Save. The new user or admin will automatically receive an email with instructions.

To edit an existing user

  1. Click the Users icon in the left icon bar.
  2. Click the user to open the Add/Edit user page.
  3. Edit the details and click Save.

To disable a user

You can disable users temporally, so they can’t access the system.

  1. Click the Users icon in the left icon bar.
  2. Click the user to open the Add/Edit user page.
  3. Under Status select Disabled.
  4. Click Save and the user’s access is disabled.

Admins

See Administrator accounts

Bulk user upload

Users can be added to the system in bulk.

  1. Click the Users icon in the left icon bar.
  2. Click Bulk upload.
  3. Click Download sample CSV file.
  4. Open the downloaded sample CSV file and add user details in the relevant columns.
  1. Save the CSV file.
  2. Click Browse to locate and upload the file.
  3. Wait for the upload to complete.

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