Factory reset

Perform a factory reset to wipe all configurations and customizations from a meeting room screen or a desk booking screen.

• Factory reset a meeting room screen
• Factory reset a desk booking screen

!Do NOT factory reset devices on the BETA or Preview programs. More details below.

Important information for devices on the BETA and Preview programs

Screens on the BETA and Preview programs must not be factory reset.

• Screens are registered on the BETA and Preview programs with their device ID. When a screen is factory reset, a new device ID is assigned meaning the screen is no longer registered on the BETA or Preview program.
• Once a BETA or Preview screen receives a new device ID after a factory reset, it no longer automatically updates and will not receive the general availability version when released.

If you have inadvertently factory reset a screen on the BETA or Preview programs, please contact Condeco support.