Only Global and Country admins can assign admin roles to users:

  • Global administrators can assign users as administrators and assign any admin role.
  • Country administrators can assign users as Location administrators for locations in the countries they manage.
  • Location administrators cannot elevate a user to an administrator.

How to assign administrator roles

  1. Sign in to the Condeco Device Hub.
  2. Click the Users icon in the left icon bar.
  3. Enter the user’s name in the search box and click their name from the results list to open the Add/Edit user page.
  4. Scroll down to Role and select the admin level to assign.
    1. When assigning the Country admin role you must also click the drop-down list and select the country the user will manage. Click Add another to assign additional countries to the administrator.
    2. When assigning the Location admin role you must also click the drop-down list and select the location the user will manage. Click Add another to assign additional locations to the administrator.
  1. Click Save when done. Existing users elevated to an admin role must log off/on for the change to take effect.

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