The cleaning workflow can work in two different ways, as described below. When creating or editing vendors, tick or untick Automatically mark cleaning completed at the end of the period as appropriate for your organization.

Option 1: Cleaning workflow is managed on the Vendor Dashboard

The status of the personal space is managed by the cleaning vendor on the Vendor Dashboard.

When to use: If you want to ensure a personal space is always clean for the next occupant, but not cleaned unnecessarily when a personal space is booked by the same user for multiple days.

What happens: Cleaning is scheduled for the close of business on the last day of the booking (the space status is Awaiting Cleaning) therefore if a personal space is booked by the same employee for three consecutive days, cleaning is scheduled for the end of the third day. However, if a personal space is booked by different employees on consecutive days then cleaning is scheduled for the end of each day, so the space is always clean for the next occupant. In the event of a booking being released, deleted, or bumped, the personal space is scheduled for immediate cleaning so it can be made available for another booking.

If the vendor does not mark a personal space as clean by the cut-off time (currently 4am), the space remains in Awaiting Cleaning state. Any bookings for the following day are canceled and the user is notified by email and advised to select another personal space or work remotely.

Option 2: Automatic cleaning workflow

Personal spaces are automatically marked as clean before the start of the next day.

When to use: Use this option if all personal spaces are systematically cleaned at the end of the day.

What happens: When a user checks out, the status of the personal space changes to ‘Awaiting Cleaning’. The personal space remains in this state until 4 am when the status automatically changes to ‘Clean’.

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