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Personal spaces

Condeco Configuration Guide » Advanced Setup » Global settings » Personal spaces

Global setup Global settings are applied throughout your entire organization. Only Global Admins can change global settings. Global settings for personal spaces To view or change the global settings for your personal space across all your locations: Navigate to…

Video equipment integration

Smart Calendar » Video equipment integration

Smart Calendar Smart Calendar utilizes Exchange calendars to integrate with remote meeting services such as Teams, Zoom, and WebEx, providing a seamless one-click booking experience. Pair your meeting space video equipment with an Exchange mailbox calendar and the…

Create a group and set permissions

Condeco Configuration Guide » Application setup » Groups » Create a group and set permissions

*Duplicate an existing group: To start a new group with the same settings, email templates and rules as an existing group, create a duplicate group How to create or edit a group Navigate to Application Setup > Groups. Click the Specify a country dropdown and…

Application setup

Condeco Configuration Guide » Application setup » Groups » Configure a group for meeting spaces » Application setup

Configure the booking rules and preferences for your meeting space group on the application setup form. How to set group preferences on the application setup form for meeting spaces Navigate to Application Setup > Groups. Select the Country and Group. For the…

Attributes for meeting spaces

Condeco Configuration Guide » Application setup » Attributes » Attributes for meeting spaces

A global set of predefined attributes are configured for meeting spaces with an option to add up to 10 customized attributes. Predefined attributes for meeting spaces. Up to 10 customized attributes can be added. Contact the Condeco Support Team to add or edit…

Application setup

Condeco Configuration Guide » Application setup

About this guide The Application Setup guide provides step-by-step instructions for configuring your Condeco workspace booking solution. Use it for general reference when developing and modifying Condeco and as a workflow when creating new locations and groups,…

Customer Support

Customer Support

For technical assistance, contact the Condeco Global Administrator in your organization (usually a member of your IT team or Facilities Management team). Condeco knowledge resources Online manuals and guides Customer support portal (login required) Customer support…

Enabling/disabling QR codes

Condeco Configuration Guide » Application setup » QR codes » Enabling/disabling QR codes

To use QR code scanning for check-in, you must first enable the QR code function for your Condeco configuration and then enable QR codes for each resource. How to enable the QR code function for your organization To view QR codes for your resources, the option must…

Email templates for personal spaces

Condeco Configuration Guide » Application setup » Groups » Configure a group for personal spaces » Email templates for personal spaces

When personal space bookings are made or canceled, or visitors with booked personal spaces arrive at your office, notifications can be automatically sent by email. Standard email templates are provided containing field tags and prepopulated subject and message…

Configure a group for personal spaces

Condeco Configuration Guide » Application setup » Groups » Configure a group for personal spaces

Once you have created a group you can configure it to manage resources. *Full or half-day booking for personal spaces is a global setting for your entire organization and must be set to full-day bookings if the cleaning vendor workflow is managed by Condeco. How to…

Magic link authentication for the mobile app

User authentication » Magic link authentication for the mobile app

What is Passwordless authentication and the Magic link? Authentication via a Magic link provides an alternative to entering a password when launching the Condeco mobile app for the first time, or after logging out. With passwordless authentication enabled, users are…

Create a duplicate group

Condeco Configuration Guide » Application setup » Groups » Create a group and set permissions » Create a duplicate group

How to create a new group from an existing group Create a duplicate group to copy the same settings and email templates as an existing group. Once created, you can amend it as appropriate. Navigate to Application Setup > Groups. Select the Country (already…

Okta SSO configuration for Condeco

User authentication » Okta SSO configuration for Condeco

How to configure Okta SSO for Condeco Required: Admin permissions to your Okta organization’s account. Sign in to Okta with your admin account and open the Okta admin interface. In the Applications menu on the left, select Applications then click Create App…

Email templates for meeting spaces

Condeco Configuration Guide » Application setup » Groups » Configure a group for meeting spaces » Email templates for meeting spaces

When meeting space bookings are made, changed, or canceled, or visitors who are attending meetings arrive at the office, notifications can be automatically sent by email. Standard email templates are provided containing field tags and prepopulated subject and message…

Create and configure Exchange room mailboxes

Exchange Sync » Prerequisites, accounts and access » Microsoft 365 Administration » Create and configure Exchange room mailboxes

Exchange Sync *On the New resource mailbox forms, a ‘room account’, ‘room mailbox’ or ‘resource’ all refer to the Exchange calendar used for booking the room. If your MS Exchange room mailboxes are already set up, proceed…

FAQ

Condeco Configuration Guide » Application setup » QR codes » FAQ

QR codes FAQ How does a user check in if they cannot scan the QR code because their mobile device is not working or is unavailable? Administrators can check in on behalf of users from the booking grid for personal spaces*. When a booking is within the check-in period…

Prerequisites, accounts and access

Exchange Sync » Prerequisites, accounts and access

Exchange Sync Contents Microsoft 365 Administration Token Administration Condeco Administration Prerequisites for Exchange Sync The following is required for Exchange Sync. Condeco 3.4.5 or later Hosted by Condeco. …

OAuth Authentication Process

Exchange Sync » Prerequisites, accounts and access » Token Administration » OAuth Authentication Process

Exchange Sync Grant Admin Consent Start the Token app with the appropriate URL: For a Production/Pilot environment, use https://condecotokenapp.condecosoftware.com For a UAT/Trial environment, use https://condecouattokenapp.condecosoftware.com Click…

How to pre-configure Condeco URL on iOS devices

Condeco mobile app » Pre-configure Condeco URL using Microsoft Intune » How to pre-configure Condeco URL on iOS devices

Follow the steps to create a Microsoft Intune configuration policy to pre-configure your Condeco URL on the Condeco mobile app for iOS mobile devices. Launch Microsoft Endpoint Manager and navigate to Apps from the menu on the left to open the App configuration…

How to pre-configure Condeco URL on Android devices

Condeco mobile app » Pre-configure Condeco URL using Microsoft Intune » How to pre-configure Condeco URL on Android devices

Follow the steps to create a Microsoft Intune configuration policy to pre-configure your Condeco URL on the Condeco mobile app for Android mobile devices. Launch Microsoft Endpoint Manager and navigate to Apps from the menu on the left to open the App configuration…

Edit Name/Deployment

Condeco Configuration Guide » Application setup » Groups » Configure a group for personal spaces » Edit Name/Deployment

The name and deployment settings were configured when the group was created. All fields, aside from the group type which defines if the group is for meeting spaces and personal spaces or delivery points, can be edited here. Edit group name, deployment, and default…

Add a group to a location

Condeco Configuration Guide » Application setup » Groups » Add a group to a location

Only resources belonging to a group at a location is displayed when users search the location for resources. How to add a group to a location Navigate to Application Setup > Locations. Select the Country (already selected if you only have one). Select the Region…

User Data Collection (UDC)

Bulk data upload to Condeco » User Data Collection (UDC)

About the User Data Collection (UDC) Use the User Data Collection spreadsheet to collect all your user data and submit it to Condeco to upload straight into your Condeco cloud. When entering user data you must adhere to these rules to ensure a successful…

Personal space resources

Condeco Configuration Guide » Application setup » Resources » Personal space resources

A personal space is a space used by a single person. For example, a desk, office, parking space, or locker. Each individual personal space resource must be assigned to a group to manage booking rules and permissions, and can be assigned as a workspace type. Workspace…

Edit Name/Deployment

Condeco Configuration Guide » Application setup » Groups » Configure a group for meeting spaces » Edit Name/Deployment

Some settings were configured when the group was created. All fields can be edited here, excluding the group ‘type’ which defines if the group is for meeting spaces and personal spaces, or for delivery points. Edit group name, deployment, and default…

Limitations of Microsoft 365

Exchange Sync » About Exchange Sync » Limitations of Microsoft 365

Exchange Sync Microsoft 365 offers a different and often smaller set of functionality and business rules for space booking than Condeco. This means there are a number of limitations to Condeco functionality when using Exchange Sync. Condeco Outlook Com+ plug-in…