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Register your PIN on your RFID card

Your profile and settings » Register your PIN on your RFID card

Your profile and settings Open your user profile from the top menu bar in the Condeco web app Click your name from the top menu to view and edit your personal details and your space preferences. Some options depend on your organization’s setup. How to…

View or set your PIN

Your profile and settings » View or set your PIN

Your profile and settings Open your user profile from the top menu bar in the Condeco web app Click your name from the top menu to view and edit your personal details and your space preferences. Some options depend on your organization’s setup. About the…

Find a colleague

Find a colleague

Find a colleague Use Find a colleague to can see where a colleague plans to work on a specific date. If your colleague has a personal space booked, you can view its location on a floor plan. Find a colleague module on the Condeco web app How to find a…

Find available meeting spaces

Condeco add-ins for Microsoft Outlook » Condeco Outlook add-in for Exchange Sync » How to use the Condeco Outlook add-in for Exchange Sync » Find available meeting spaces

Condeco Outlook add-in for Exchange Sync Initial search The first time you log in to the Condeco Outlook add-in for Exchange Sync and start a search for a meeting space you are prompted to set a default location, group, and workspace type. The defaults set in the…

Find available meeting spaces

Condeco add-ins for Microsoft Outlook » Condeco Outlook Com+ plug-in » Find available meeting spaces

Condeco Outlook Com+ plug-in When you have successfully logged in, you will see the Find a room page. From this page, you can search for available meeting spaces that meet your requirements. Select your Country, Region, Location. Select the Group and floor. You…

How to book a meeting space

Condeco and Microsoft 365 » Condeco app for Microsoft Teams » Using the Condeco Teams app » How to book a meeting space

Condeco Teams app Contents How to book a meeting from your Teams chat, channel, or meeting Chat directly with the Condeco bot to make a booking – when you want to invite the attendees later. How to book a meeting from your Teams chat, channel, or…

How to book a Teams meeting

Condeco and Microsoft 365 » Condeco Outlook add-in for Microsoft 365 » How to use the Condeco Outlook add-in for Microsoft 365 » Find and book a meeting space » How to book a Teams meeting

Condeco Outlook add-in for Microsoft 365 You can include a Teams meeting with your booking to ensure the right equipment is ready and available in your meeting space when some attendees will be attending remotely. *This page explains the additional steps required…

Your Bookings

Meeting spaces » Your Bookings

Meeting spaces From Condeco on the web, navigate to Meeting spaces > Your Bookings to view your future bookings for meeting spaces. Find specific bookings Use the filters to find particular bookings. Date range: To display bookings within a specific date…

Your bookings

Personal spaces » Your bookings

Personal spaces You can view all the personal space bookings you have made for yourself or for others, from either the Personal spaces home page or the Your bookings page. Bookings on the Personal spaces home page View all your bookings on the Personal Spaces…

Your Visitors

Visitors » Your Visitors

Select a date range to view a list of your past and future visitors. You can specify a maximum date range of three months. You can also add visitors from here. *Visitors with a personal space booking are not listed on the Your Visitors page. Visitors with personal…

Visitors Dashboard (Find a Visitor)

Visitors » Visitors Dashboard (Find a Visitor)

The Visitors Dashboard is only visible to Administrators with Visitor Management access. Learn more about Visitor Management in Group Admin Features.

Find bookings for meeting spaces

Administrator functions » Group Admin Features » Find bookings for meeting spaces

Use Find Bookings to list any meeting space bookings, regardless of booking status or type. *When finding bookings, you must search for either a valid Booking ID or specify at least one of the following search criteria: VC ID; Meeting title; Host name; Requestor name,…

How users authorize access to their calendars

Microsoft 365 integration setup » Setup and onboarding » Detailed instructions » How users authorize access to their calendars

Microsoft 365 integration (formally Smart Calendar) Condeco can only subscribe to the calendars of users who have agreed to the access! When a user starts the Condeco Outlook add-in for the first time, they are prompted to grant authorization for Condeco to access…

Copying your booking

Meeting spaces » Booking a meeting space » Booking grids for meeting spaces » Booking Grid for meeting spaces » Editing your booking from the grid » Copying your booking

To create a copy of your booking, right-click the booking and select Copy. A ‘ghost’ version of the original meeting is created which you can move to a new slot on the grid. Copying a meeting also works across dates and Groups. Bookings in the past can…

Set your favorites

Condeco and Microsoft 365 » Condeco Outlook add-in for Microsoft 365 » Install and configure » Set your favorites

Condeco Outlook add-in for Microsoft 365 Setting your favorites during initial configuration After successfully entering the access code and allowing access to your calendar, the Condeco Outlook add-in opens and displays the default location saved on your profile.…

Moving your booking

Meeting spaces » Booking a meeting space » Booking grids for meeting spaces » Booking Grid for meeting spaces » Editing your booking from the grid » Moving your booking

There are two ways to move your booking on the grid. If you want to move a booking within the same date and same group, simply drag the meeting to a new slot. Alternatively, right-click the booking and select Move. This allows you to move your booking to another date…

Extending your booking

Meeting spaces » Booking a meeting space » Booking grids for meeting spaces » Booking Grid for meeting spaces » Editing your booking from the grid » Extending your booking

Extend (or shorten) the end time of your booking directly from the grid. Hover your cursor over the bottom of the booking and a highlighted section appears. Click and drag the booking to extend to the required duration. Meetings with service items can be extended…

Finalising your booking

Condeco add-ins for Microsoft Outlook » Condeco Outlook Com+ plug-in » Finalising your booking

Condeco Outlook Com+ plug-in When you have selected your meeting space, the Booking Form is displayed. From this page you can add the rest of your meeting details, add services or more meeting spaces. Attendees are automatically added to the Attendees tab. See…

Deleting your booking

Meeting spaces » Booking a meeting space » Booking grids for meeting spaces » Booking Grid for meeting spaces » Editing your booking from the grid » Deleting your booking

Bookings can be deleted directly from the grid. Right-click the booking and select Delete. Bookings in the past cannot be deleted. When deleting a recurring meeting, you are asked whether you want to delete the instance or the whole recurrence. When deleting a…

Find and book a meeting space

Condeco and Microsoft 365 » Condeco Outlook add-in for Microsoft 365 » How to use the Condeco Outlook add-in for Microsoft 365 » Find and book a meeting space

Condeco Outlook add-in for Microsoft 365 How to find a meeting space using the Condeco Outlook add-in Open a new appointment, meeting, or event, in Microsoft Outlook, select the date and time for your meeting and add the attendees. *You can add names from your…

Your profile and settings

Your profile and settings

Your profile and settings Make changes to your profile and settings from the Condeco web app. Some settings can be set independently of the Condeco web app, such as your preferred location and group when using the Condeco mobile app and preferred location, group, and…

How to use the Condeco Outlook add-in for Microsoft 365

Condeco and Microsoft 365 » Condeco Outlook add-in for Microsoft 365 » How to use the Condeco Outlook add-in for Microsoft 365

Condeco Outlook add-in for Microsoft 365 Contents Start the Condeco Outlook add-in Find and book a meeting space Change the search defaults Adjust the number of attendees Select attributes How to book a Teams meeting Alternative times Attendees and…

How to use the Condeco Outlook add-in for Exchange Sync

Condeco add-ins for Microsoft Outlook » Condeco Outlook add-in for Exchange Sync » How to use the Condeco Outlook add-in for Exchange Sync

Condeco Outlook add-in for Exchange Sync The following pages describe how to use the the Condeco Outlook add-in for Exchange Sync. If your organization has integrated Condeco with Microsoft 365 (formally Smart Calendar), go here Condeco and Microsoft…

Editing your booking from the grid

Meeting spaces » Booking a meeting space » Booking grids for meeting spaces » Booking Grid for meeting spaces » Editing your booking from the grid

Contents Moving your booking Copying your booking Extending your booking Deleting your booking

Subscribing to Condeco

Condeco and Microsoft 365 » Condeco Outlook add-in for Microsoft 365 » Install and configure » Subscribing to Condeco

Condeco Outlook add-in for Microsoft 365 When the Condeco Outlook add-in is started for the first time you must subscribe to Condeco and allow access to your calendar. How to subscribe to Condeco Start the Condeco Outlook add-in. (See Outlook for Mac or Windows…

Control access to calendars

Exchange Sync setup » Control access to calendars

Exchange Sync Control access with a mail-enabled security group Granting consent during the onboard process allows Graph API access to all calendars in a Microsoft 365 tenant. We recommend applying an Application Access Policy and Management Scope to restrict access…

Control access to calendars

Microsoft 365 integration setup » Setup and onboarding » Detailed instructions » Control access to calendars

Microsoft 365 integration (formally Smart Calendar) Control access with a mail-enabled security group and an Application Access Policy Granting consent during the onboard process allows Graph API to get notifications from all calendars in a Microsoft 365 tenant. We…

Add services to a booking

Condeco and Microsoft 365 » Condeco Outlook add-in for Microsoft 365 » How to use the Condeco Outlook add-in for Microsoft 365 » Add services to a booking

Condeco Outlook add-in for Microsoft 365 How to add services to your booking If services are available, such as catering or equipment, the meeting organizer is sent a Condeco Services email when a booking is made. The email includes a link to the Condeco booking…

1096 – Subscribe to Condeco – DRAFT

Condeco and Microsoft 365 » Condeco Outlook add-in for Microsoft 365 » Install and configure » 1096 – Subscribe to Condeco – DRAFT

Condeco Outlook add-in for Microsoft 365 When the Condeco Outlook add-in is started for the first time you must subscribe to Condeco and allow access to your calendar. How to subscribe to Condeco Start the Condeco Outlook add-in: How to start the Condeco…

Map Exchange rooms to Condeco

Exchange Sync setup » Prerequisites, accounts and access » Condeco Administration » Map Exchange rooms to Condeco

Exchange Sync *If you have a large number of Exchange rooms to map, Condeco can do this for you. Contact your Condeco representative for more information. Login to Condeco as an Administrator. Navigate to Application Setup > Exchange room mapping. By default,…

Transfer bookings to another user

Administrator functions » Managing bookings for users » Transfer bookings to another user

Managing bookings for users Bookings can be transferred from one user to another. For example, if a user is leaving, or if a name change has resulted in a duplicate account, you may wish to move all bookings to the appropriate user. All meeting space and delivery…

Adding meeting spaces to the ABG

Meeting spaces » Booking a meeting space » Booking grids for meeting spaces » Advanced Booking Grid (ABG) » Managing ABG grids » Adding meeting spaces to the ABG

Click Add meeting spaces to select spaces to add to the grid. Set criteria for meeting spaces to add to the grid Meeting space type: Click the drop-down to select a type. Location filters: Click each location drop-down and select one or more options from each.…

Add meeting space(s) to an Outlook event

Condeco add-ins for Microsoft Outlook » Condeco Outlook add-in for Exchange Sync » How to use the Condeco Outlook add-in for Exchange Sync » Add meeting space(s) to an Outlook event

Condeco Outlook add-in for Exchange Sync When you have found a suitable meeting space with the Condeco Outlook add-in, add it to your Outlook appointment and send out the meeting invitation. From the search results in the add-in, click Add to add your chosen…

Viewing / Editing user profiles

Administrator functions » User Management and Permissions » Managing users » Viewing / Editing user profiles

How to find and open a user’s profile To find a user, start typing their name in the Find a user… field at the top of the User management page and press Enter. Up to five of the most relevant users are listed in the results. Click the user you wish to…

Condeco Teams app – old

Condeco and Microsoft 365 » Condeco Outlook add-in for Microsoft 365 » Condeco Teams app – old

Condeco Teams app Contents What is the Condeco Teams app? What you need FAQ Quick start! Follow the quick start steps 1-3 to install and add the Condeco bot, and make a booking. Detailed steps Full instructions how to install and use Condeco Teams…

Condeco Screens

Condeco Screens

Reset an RFID PIN Condeco cloud users can view or generate the RFID PIN from the user profile in the Condeco web app. Learn how Knowledge resources for Condeco screens The following guides for Condeco screens are also available: Meeting Room Screen User…

Condeco app for Microsoft Teams

Condeco and Microsoft 365 » Condeco app for Microsoft Teams

Condeco Teams app Contents What is the Condeco Teams app? What you need FAQ Getting started Using the Condeco Teams app In-office schedule How to book a meeting space How to book a workspace What is the Condeco Teams app? Add the Condeco…

Remove meeting space from an Outlook event

Condeco add-ins for Microsoft Outlook » Condeco Outlook add-in for Exchange Sync » How to use the Condeco Outlook add-in for Exchange Sync » Remove meeting space from an Outlook event

Condeco Outlook add-in for Exchange Sync Good to know When removing meeting spaces and deleting bookings from Microsoft Outlook appointments, it is useful to understand how a meeting space mapped to a Microsoft Exchange room is associated with the calendar event in…

Book a personal space

Personal spaces » Booking a personal space » Book a personal space

Personal spaces Use Book a Personal space to search for a personal space for more than one day, and to select personal space attributes. How to find a personal space using the Book a Personal space form Find a personal space with specific attributes *The…

Condeco Outlook add-in for Microsoft 365

Condeco and Microsoft 365 » Condeco Outlook add-in for Microsoft 365

Condeco Outlook add-in for Microsoft 365 With our Microsoft 365 integration implemented in your organization, use the Condeco Outlook add-in to search for available meeting spaces directly from your calendar appointments in Microsoft Outlook. The Condeco Outlook…

Condeco app for Microsoft Teams – Central deployment

Microsoft 365 integration setup » Condeco app for Microsoft Teams – Central deployment

Microsoft 365 integration (formally Smart Calendar) To install the Condeco Teams app centrally for your organization, upload the app from your Microsoft Teams Admin Center and review and accept the required permissions on behalf of your organization. The permissions…

In-office schedule

Condeco and Microsoft 365 » Condeco app for Microsoft Teams » Using the Condeco Teams app » In-office schedule

Condeco Teams app You can choose and share your in-office schedule, and book workspaces for your office days, from Microsoft Teams using the Condeco bot or directly from the Condeco tab. From the Condeco bot you can choose your more immediate schedule and from the…

Book a meeting space (advanced search)

Meeting spaces » Booking a meeting space » Book a meeting space (advanced search)

Meeting spaces Use Book a meeting space to perform an advanced search for a meeting space. You can create recurring bookings or find a space with a specific attribute such as a television or whiteboard etc. How to book a meeting space using the advanced search…

FAQ

Condeco and Microsoft 365 » Condeco app for Microsoft Teams » FAQ

Condeco Teams app Frequently Asked Questions about the Condeco Teams app What type of spaces can I book using the Condeco bot? Meeting spaces: You can book meeting space using the ‘book’ command. Learn more Personal spaces: You can book personal…

MS Outlook Web Access (OWA)

Condeco and Microsoft 365 » Condeco Outlook add-in for Microsoft 365 » Install and configure » Manually install the Condeco Outlook add-in » MS Outlook Web Access (OWA)

Condeco Outlook add-in for Microsoft 365 How to install the Condeco Outlook add-in from Outlook Web Access (OWA) From Outlook Web Access open the Calendar and click New Event. Click the three dots at the top-right of the menu bar and select Get…

Team Assignment

Administrator functions » User Management and Permissions » Team Assignment

Team assignments help your organization protect key functions by ensuring not all members of a team are in physical contact with each other. Use Team Assignment to divide departments into two teams and separate booking schedules across odd and even week numbers. The…

Condeco Home

Condeco Home

The Condeco web app home page The Condeco home page is displayed on the web app when the Today page is closed. The top menu bar (A-F) is always visible across the top of the Condeco web app. The items in the modules menu (G) on the left are dependent on both your…

Prerequisites, accounts and access

Exchange Sync setup » Prerequisites, accounts and access

Exchange Sync Contents Microsoft 365 Administration Token Administration Condeco Administration Prerequisites for Exchange Sync The following is required for Exchange Sync. Required Details Condeco 3.4.5 or later Hosted by Condeco. …

FAQ

Condeco and Microsoft 365 » Condeco Outlook add-in for Microsoft 365 » Condeco Teams app – old » FAQ

Preview Condeco Teams app release The preview release of our Condeco Teams app (launched July 2022) provides functionality to find and book meeting spaces appropriate for the number of specified attendees, add the event to your calendar, and send invites to the…

Quick search

Meeting spaces » Booking a meeting space » Quick search

Meeting spaces Quick Search tool for Meeting spaces A Quick Search tool is available on the Meeting space home page to quickly find a meeting space at a preferred location on a single date. How to find and book a meeting space using the Quick Search tool Quick…

Change a user’s working status

Administrator functions » User Management and Permissions » Managing users » Change a user’s working status

Administrators can mandate remote working days and set in-office days for individual users from the In-office schedule tab in the user profile. When a remote working day is set by an Admin, the user cannot book a personal space or change their status to in the office…

Change the search defaults

Condeco and Microsoft 365 » Condeco Outlook add-in for Microsoft 365 » How to use the Condeco Outlook add-in for Microsoft 365 » Find and book a meeting space » Change the search defaults

Condeco Outlook add-in for Microsoft 365 When using the Condeco Outlook add-in to find a meeting space, by default, meeting spaces suiting the location, group, workspace type, and attributes, set in your favorites are displayed in the search results. To find…

Configuration and login

Condeco add-ins for Microsoft Outlook » Condeco Outlook Com+ plug-in » Configuration and login

Condeco Outlook Com+ plug-in Your Condeco Outlook Com+ plug-in is pre-configured by your administrator depending on your business requirements and your authentication type. If you are unsure which authentication type you are using, follow the instructions for Forms…

Start the Condeco Outlook add-in

Condeco and Microsoft 365 » Condeco Outlook add-in for Microsoft 365 » How to use the Condeco Outlook add-in for Microsoft 365 » Start the Condeco Outlook add-in

Condeco Outlook add-in for Microsoft 365 Microsoft Outlook for Windows or Mac Start the Condeco Outlook add-in using Microsoft Outlook for Windows or Mac. Open the Calendar and click New Appointment or New Meeting. Click Condeco from the ribbon. *If this…

Today Page

Today Page

At-a-glance information about your day is displayed on the Today page The Condeco Today Page summarizes your bookings for the day and is the first page displayed after signing in to the web application. About the Today page Your in-office status is displayed on…

Select attributes

Condeco and Microsoft 365 » Condeco Outlook add-in for Microsoft 365 » How to use the Condeco Outlook add-in for Microsoft 365 » Find and book a meeting space » Select attributes

Condeco Outlook add-in for Microsoft 365 When using the Condeco Outlook add-in to find a meeting space, the search results display meeting spaces offering attributes selected as your favorite. The selected attributes can be changed and the search refreshed to find…

Contact tracing report

Administrator functions » Contact tracing » Contact tracing report

Details of interactions between employees can be viewed immediately in Condeco or exported to Excel or a PDF. The Contact Report includes personal spaces, adjacent colleagues, meeting spaces, attendees, visitors, and any Condeco screens a specific user may have had…

1096 – MS Outlook Web Access (OWA) – DRAFT

Condeco and Microsoft 365 » Condeco Outlook add-in for Microsoft 365 » Install and configure » Manually install the Condeco Outlook add-in » 1096 – MS Outlook Web Access (OWA) – DRAFT

Condeco Outlook add-in for Microsoft 365 Contents Install the Condeco Outlook add-in Starting the Condeco Outlook add-in for the first time How to install the Condeco Outlook add-in – Outlook Web Access (OWA) From Outlook Web Access open the…

Book for someone else

Personal spaces » Booking a personal space » Book for someone else

Personal spaces You can book a personal space for a colleague or someone outside your organization, using the web app. Click here to learn how to book a personal space for yourself. How to book a personal space for a colleague How to book a personal space for…

Condeco Outlook Com+ plug-in

Condeco add-ins for Microsoft Outlook » Condeco Outlook Com+ plug-in

The Condeco Outlook Com+ plug-in allows you to search for and book Condeco meeting spaces directly from Outlook. Bookings for meeting spaces are linked to your appointment or meeting invitation. Attendees are automatically carried through to your Condeco meeting…

Group Admin Features

Administrator functions » Group Admin Features

Administrator functions Contents Find bookings for meeting spaces Admin functions from the booking grid for meeting spaces Visitor Management Inactivity Message About Group Admin Features We recommend Group Administrators review the following: Condeco…

Need help?

Condeco add-ins for Microsoft Outlook » Condeco Outlook add-in for Exchange Sync » Need help?

Condeco Outlook add-in for Exchange Sync I don’t know my Provider URL. Your Provider URL is the URL you use to access Condeco. For example if your URL was https://example.condecosoftware.com then your Provider URL would be example.condecosoftware.com.…

Visitor Management

Administrator functions » Group Admin Features » Visitor Management

Group administrators have additional visitor management features and can manage scheduled external meeting attendees, walk-in visitors, and visitors with personal space bookings. In addition to this guide, we recommend reading the user guide for Visitors. Find a…

Need help?

Condeco and Microsoft 365 » Condeco Outlook add-in for Microsoft 365 » How to use the Condeco Outlook add-in for Microsoft 365 » Need help?

Condeco Outlook add-in for Microsoft 365 Troubleshooting FAQ for Condeco Outlook add-in What is my Provider URL? Your Provider URL is the URL you use to access the Condeco web application. For example, if your URL is https://example.condecosoftware.com then your…

Booking a personal space

Personal spaces » Booking a personal space

Personal spaces How to book a personal space There are several ways to book a personal space in Condeco: Quick Search tools are available on the Today page and the Personal space home page. Book a Personal space from the Personal space Booking menu. Select a…

Booking allowances and Team assignments

Condeco Fundamentals » Booking allowances and Team assignments

Condeco Fundamentals To control the number of people working in your workplace at any one time, your organization may have applied booking allowances to limit the number of days you can work in the workplace, and/or they may have assigned you to a team who can only…

Password reset

Password reset

How to change your password If you know your password and wish to change it, follow the steps in Your Profile. Forgotten password Password resets are managed by your organization’s own internal procedures and who you contact depends on the authentication type…

Getting started

Condeco and Microsoft 365 » Condeco app for Microsoft Teams » Getting started

Condeco Teams app If the Condeco Teams app is not centrally installed by your organization, you must first install it to your Microsoft Teams and agree to the permissions before you can use the Condeco bot. Follow the steps below to install the Condeco Teams…

Using the Condeco Teams app

Condeco and Microsoft 365 » Condeco app for Microsoft Teams » Using the Condeco Teams app

Condeco Teams app Contents In-office schedule – How to choose and share your in-office schedule from Microsoft Teams. How to book a meeting space – Use the Condeco bot to book a meeting space from Microsoft Teams. How to book a workspace –…

Selecting a meeting space

Condeco add-ins for Microsoft Outlook » Condeco Outlook Com+ plug-in » Selecting a meeting space

Condeco Outlook Com+ plug-in After you have entered your requirements in Find a room, you are shown a list of available meeting spaces that are either self-booked or requested, depending on your organization’s configuration of Condeco. Book now or…

Introduction

Introduction

Admin and User guide for Condeco Workspaces This guide is for the ‘Workspaces’ version of Condeco, released in April 2021. If your organization has not yet upgraded to this latest version, click here to open the original guide for ‘Rooms’ and…

Check-in and Release

Personal spaces » Check-in and Release

Personal spaces If a booked personal space requires you to check in on the day of your booking, you must check in each day booked. If the personal space is not checked-in within the time period set by your organization, Condeco automatically releases the personal…

Preferred location, group, and language

Your profile and settings » Preferred location, group, and language

Your profile and settings You can set different preferred locations and groups for Condeco on the web, the Condeco mobile app, and the Condeco Outlook add-in. The preferred location and group selected in the web app are automatically set for Condeco mobile app and…

Password reset

Your profile and settings » Password reset

Your profile and settings Open your user profile from the top menu bar in the Condeco web app Click your name from the top menu to view and edit your personal details and your space preferences. Some options depend on your organization’s setup. How to reset…

Personal spaces

Personal spaces

Personal spaces What is a personal space? A personal space is any space used by just one person. For example, a desk, an office, a parking space, or a locker. *If you do not have access to any personal space booking groups, the Personal space module is not visible…

Contents

Contents

Condeco Admin and User guide Getting started Introduction Password reset Condeco fundamentals Your profile and settings About the Today page About the Home page Using Condeco on the web Available modules depend on your organization’s configuration…

Configuring adjacent personal spaces

Administrator functions » Contact tracing » Configuring adjacent personal spaces

Adding information about personal spaces that are located near to each other allows you to see and report who has been sitting close to an employee. A personal space can have up to 10 other personal spaces marked as adjacent. How to set adjacent personal…

Quick steps

Microsoft 365 integration setup » Setup and onboarding » Quick steps

Microsoft 365 integration (formally Smart Calendar) This is a quick overview of the steps required to set up the Condeco Microsoft 365 integration. Click here for more detailed instructions. Condeco Microsoft 365 integration setup Grant admin consent and get…

Enabling/disabling QR codes

Administrator functions » QR codes » Enabling/disabling QR codes

To use QR code scanning for check-in, you must first enable the QR code function for your Condeco configuration and then enable QR codes for each resource. How to enable the QR code function for your organization To view QR codes for your resources, the option must…

Preferred attributes

Your profile and settings » Preferred attributes

Your profile and settings How to set your preferred attributes for personal spaces Open your user profile from the top menu bar in the Condeco web app Click your name from the top menu then click the Preferred attributes tab. Tick the options that you regularly…

Customer Support

Customer Support

For technical assistance, contact the Condeco Global Administrator in your organization (usually a member of your IT team or Facilities Management team). Condeco knowledge resources Online manuals and guides Customer support portal (login required) Customer support…

Personal details

Your profile and settings » Personal details

Your profile and settings Open your user profile from the top menu bar in the Condeco web app Click your name from the top menu to view and edit your personal details and your space preferences. Some options depend on your organization’s setup. Contents View…

In-office schedule and visibility settings

Your profile and settings » In-office schedule and visibility settings

Your profile and settings Open your user profile from the top menu bar in the Condeco web app Click your name from the top menu to view and edit your personal details and your space preferences. Some options depend on your organization’s setup. Contents Show…

Move a booking

Personal spaces » Move a booking

Personal spaces Clicking a booking from the Booking grid, the Personal spaces home page, or Your bookings, opens the booking details pop-up window. From here, you can move a booking to a different date or to a different person, and delete the booking. All bookings…

Booking a workspace

Condeco and Microsoft 365 » Condeco app for Microsoft Teams » Using the Condeco Teams app » Booking a workspace

Condeco Teams app You can book a workspace from Microsoft Teams using either the Condeco bot or the Condeco tab. Condeco bot: Book a workspace using the Condeco bot when choosing and sharing your in-office schedule. Learn how Condeco tab: Book a workspace for…

Exporting QR code values

Administrator functions » QR codes » Exporting QR code values

How to export your QR code values QR code values can be exported to a Microsoft Excel (.xls) or PDF file from the Reports module. Navigate to Reports and from Resource Reports click View Reports / Create New. Select the Standard Reports tab and click Run / Edit…

Booking Allowances

Administrator functions » User Management and Permissions » Booking Allowances

Set monthly or weekly booking allowances to give your users the freedom to decide which days they would like to be in the workplace, whilst your organization can ensure safe levels of occupancy aren’t exceeded. Booking allowances work best when restricted groups…

Closing and opening meeting spaces

Administrator functions » Closing resources » Closing and opening meeting spaces

Close or open meeting spaces for a specified period from Resource Administration. You can also close all workspaces in a Location or Floor, or in a Zone. *You cannot close or open resources if a closure period is already set for the Location, Floor, or Zone where the…

Closing and opening personal spaces

Administrator functions » Closing resources » Closing and opening personal spaces

Personal spaces can be closed indefinitely and opened again, directly from the floor plan. Alternatively, from Resource Administration, spaces can be closed for a specified period and cleaning can also be scheduled. You can also close all workspaces in a Location or…

Room Grid

Condeco add-ins for Microsoft Outlook » Condeco Outlook Com+ plug-in » Room Grid

Condeco Outlook Com+ plug-in The room grid is an alternative way to find a meeting space. It allows you to see an overview of meeting spaces across countries, locations, or groups. Creating a new grid First you must create a new grid by clicking Create new…

Microsoft 365 Administration

Exchange Sync setup » Prerequisites, accounts and access » Microsoft 365 Administration

Exchange Sync Contents Microsoft 365 Exchange Admin Account Microsoft 365 Service Account Create and configure Exchange room mailboxes Distribution Group About Microsoft 365 administration To set up Exchange Synchronization with your Condeco platform you…

Log out of the add-in

Condeco add-ins for Microsoft Outlook » Condeco Outlook add-in for Exchange Sync » How to use the Condeco Outlook add-in for Exchange Sync » Log out of the add-in

Condeco Outlook add-in for Exchange Sync How to log out of the Condeco Outlook add-in *Before logging out, make a note of the Condeco URL as you will need to enter it when signing in again. Click Edit at the top right corner of the Condeco Outlook…

Delegates

Condeco add-ins for Microsoft Outlook » Condeco Outlook add-in for Exchange Sync » How to use the Condeco Outlook add-in for Exchange Sync » Delegates

Condeco Outlook add-in for Exchange Sync Creating bookings as a delegate When delegate permissions are applied in Microsoft Outlook, delegates can make bookings for others in the normal way, and find a meeting space using the Condeco Outlook add-in. The delegate…

Meeting spaces and Connections (Conferencing)

Meeting spaces » Booking Form for meeting spaces » Meeting spaces and Connections (Conferencing)

On the Meeting spaces and Connections page you can book multiple meeting spaces at different locations for your meeting, Click Meeting spaces and Connections to add additional space(s) to your booking. The existing meeting space is listed first and cannot be…

Staggering arrival times

Administrator functions » Occupancy Planning » Staggering arrival times

To stagger when employees arrive on-site, apply different check-in windows to groups. Together with the optional bump feature, those who arrive after the check-in period will have their booking canceled. *No location information from mobile devices is shared with the…

Log out

Condeco and Microsoft 365 » Condeco Outlook add-in for Microsoft 365 » How to use the Condeco Outlook add-in for Microsoft 365 » Log out

Condeco Outlook add-in for Microsoft 365 How to log out of the Condeco Outlook add-in *Before logging out, make a note of the Condeco URL as you will need to enter it when signing in again. Click Edit at the top right corner of the Condeco Outlook…

Search results

Meeting spaces » Booking a meeting space » Search results

Meeting spaces Search results for meeting spaces The search results following the search for an available meeting space displays information about the available meeting spaces to help you make your choice. Search results following a Quick search are displayed on…

MS Outlook (Mac or Windows)

Condeco and Microsoft 365 » Condeco Outlook add-in for Microsoft 365 » Install and configure » Manually install the Condeco Outlook add-in » MS Outlook (Mac or Windows)

Condeco Outlook add-in for Microsoft 365 How to install the Condeco Outlook add-in on Microsoft Outlook for Mac or Windows Click Get Add-ins from the Outlook Home ribbon. Search for “Condeco” and click Add when found. *When installed the…

Space and capacity planning

Administrator functions » Space and capacity planning

Administrator functions Ensure a safe distance is able to be maintained in your workplace by closing adjacent personal spaces and creating zones to section off areas, enabling immediate closure of areas when necessary. Entire locations or individual floors and…

Microsoft 365 Service Account

Exchange Sync setup » Prerequisites, accounts and access » Microsoft 365 Administration » Microsoft 365 Service Account

Exchange Sync How to create a Microsoft 365 service account for Condeco Login to Microsoft 365 Admin center with your Microsoft 365 admin account. Click Add user from User management. Complete the form for your service account and create a password.…