FAQ

Condeco Teams app

Frequently Asked Questions about the Condeco Teams app

1. What type of spaces can I book using the Condeco bot?
   
   Meeting spaces: You can book meeting space using the ‘book’ command. Learn more
   Personal spaces: You can book personal workspaces (such as desks and offices) either through the Schedule command or from the Condeco tab view in a Teams conversation, however, you cannot book personal space that are not a place to work such as lockers and parking spaces, etc. Learn more

2. Can I search in a specific location?
   
   Meeting spaces: Currently, you can only find and book meeting spaces in the default location set in your user profile
   Personal workspaces: Yes, you can find and book a workspace in the location(s) you have shared on your schedule.

3. Can I choose which group to search?
   
   Meeting spaces: Currently, no. When searching for a meeting space, the search results include available meeting spaces from all groups you have access to.
   Personal workspaces: Yes, when looking for a workspace, you can choose the group you wish to search.

4. Can I include specific attributes in my search?
   No, however, the preferred attributes for personal spaces selected in your user profile are prioritized in the search results. Selecting specific attributes for your search is planned for a future release.

5. How many available resources are included in the bot’s search results?
   Meeting spaces: Currently, a maximum of 5 available meeting spaces are listed in the results.
   Personal workspaces: Up to 20 available workspaces are listed in the results with workspaces offering the attributes selected in your user profile prioritized at the top.

6. When booking a meeting, can I add participants who are not members of the Teams conversation?
   Not through the Condeco bot but you can add them to the calendar event when you have completed the booking. Learn more

7. The colleagues I want to invite to my meeting are not all members of the same Teams conversation. Can I still use the Condeco bot to create the booking?
   Yes, chat with the Condeco bot directly from the Condeco chat to find and book your meeting space then add your attendees later using the Condeco Outlook add-in or Condeco on the web. Learn more

8. Can I mark meeting attendees as visitors?
   No, currently visitors cannot be added to a booking using the Condeco bot. Use the Condeco Outlook add-in to invite external visitors. Learn more

9. Are attendees automatically added to the Condeco booking form?
   Only meeting participants marked as attending ‘on-site’ on the Outlook calendar event are automatically added as attendees on the Condeco booking form. Currently, it is not possible to mark attendees as on-site using the Condeco bot. You can either add attendees directly to the Condeco booking form or add them to the Outlook calendar event and mark them as on-site from the Condeco Outlook add-in. Learn more