How to find and open a user’s profile

To find a user, start typing their name in the Find a user… field at the top of the User management page and press Enter. Up to five of the most relevant users are listed in the results. Click the user you wish to edit, to open their profile. You can also open a user’s profile by clicking their name in the Group permissions or Administrator lists.

If you have relevant permissions, you can perform the following functions from the user’s profile page:

Description More information
Reset PIN Create a new, randomly generated PIN. It may take up to five minutes for the PIN to become active.
Deregister card Unlinks the user’s RFID card from their account.
Transfer bookings Transfer the user’s booking to another user. It may take up to 24 hours to complete a transfer.
Deactivate user Prevent the user from logging in, and creating, editing or starting Condeco bookings. Deactivated users will not be visible in any searches except in User Management.
View history Show the last login time and any changes to the account.
Reset password Send an email to the user with a link to change their password. Applies to Forms users only.
Delete user Delete the user and their bookings. You can choose to transfer the bookings to another user before deletion.
Contact report Run a contact report to trace who they may have worked near over a specific period of time. See Contact tracing to learn more.

Editing a user profile

If you have relevant permissions, you can edit users’ profiles.

Tabs on the user management page:

Tab Description
Overview View and edit the user’s name, contact details, and role. Options depend on your organization’s configuration.
Permissions Select the Access Level for the user and personal user permissions. The permissions defined here override the default permissions applied to a Group.
Preferred attributes Apply the preferred personal space attributes to be automatically selected when the user searches for available personal spaces. You can also apply a number of slots per week (booking allowance) that the user can book, which overrides the default number of slots defined for a group.
Location & language Enter the default locations and groups selected when the user searches for meeting spaces and Personal spaces, and set the default language.
Additional properties Set a default reminder time for meetings; choose the default meeting requestor to be automatically selected for meeting space bookings; enter vehicle registration/license plate numbers separated by commas ( , ), and add meeting space booking delegates. Options depend on your organization’s configuration.
In-office schedule Apply Team assignments; set visibility; and manage in-office status.

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