A vendor contact monitors tasks on the Vendor Dashboard. The dashboard clearly displays the status of tasks and when they need to be done. Admin enabled vendor contacts can plan and manage tasks from the dashboard by changing the task status and assigning tasks to specific vendor contacts. The dashboard is read-only for non-admin enabled vendor contacts.

The dashboard is designed to be viewed on a computer or tablet, and you can also open a printer-friendly version of the page.

How to use the Vendor Dashboard

  1. Login to Condeco with a vendor contact account.
  2. Filter tasks by Date, Location, Floor or Resource type.
  3. Click View to display tasks for either the current day or week.
  4. Click Status to view All Active tasks or choose to only display tasks with a specific status.

Assigning tasks to vendor contacts

Vendor contacts with Vendor Administration enabled on their profile can assign tasks to specific vendor contacts.

  1. Tick the task(s) to assign and click Update selected.
  2. Select the Vendor contact from the list and change the status if required, then click Confirm.

Task status

Task status is indicated by a colored bar on the left-hand side of the task. When a new cleaning task is created either by the scheduler or manually, the amber To do indicator is displayed. When a task is Accepted the indicator turns blue. A green indicator is displayed when a task is In progress and red indicates a task is Overdue.

When a desk cleaning task is marked as complete, the desk status changes to Clean and the desk is available for booking.

  1. To change a task status tick the task(s) and click Update selected.
  2. Select the status and click Confirm.

The vendor workflow

Status Indicator color Description Desk status
To do Amber A new cleaning task assigned to the vendor contact. Awaiting cleaning
Completed Grey The vendor has marked the task as complete (or the task has been automatically marked as complete at the end of the cleaning period if this option is enabled in Vendor Administration). Clean
Overdue Red The task is overdue. If a desk is not cleaned by the cut-off time, the desk remains closed and any bookings for the following day are canceled. The user is notified by email and advised to select another desk or work remotely. This behavior can be disabled in Vendor Administration if required. Awaiting cleaning

Need more help with this?
Condeco Support

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