This guide is for users of the Condeco web application with Return to Office features enabled.

To access Condeco remotely to make and check bookings and see where you are working prior to leaving home, we recommend downloading our Desk Booking app.

How your organization may be controlling office capacity and occupancy, and protecting the health and safety of its employees.

To control the number of people who can work in an office at any one time, your organization may have applied restrictions to where and when you can book desks in the office.

As well as closing desks to ensure government guidance on social distancing can be achieved, they may have restricted where in the office you can sit and they may have set a maximum number of days you can work in the office per month or per week. To protect critical functions, key departments may be divided into two teams that can work in the office on alternate weeks to ensure not all members of a department are in physical contact with each other.

Your organization may also record check-in details and make meeting attendee lists mandatory to enable contact tracing should an employee report sick.

Contact your Condeco administrator to learn about Return to Office features configured for your office and read more about them below.

Restricted groups

If your organization has configured Restricted Groups, only users with access to a group will be able to book the resources it manages. This might mean you can only book desks in a particular area or in a particular department.

Restricting groups help your organization control occupancy in specific areas of your workplace.

Booking Allowances

If your organization has applied monthly or weekly booking allowances for employees, you can choose which dates you would like to work in the office and collaborate with colleagues, but you are restricted to a maximum number of days you can book in any one month or week. Your remaining allowance is displayed when making a booking.

Booking allowances help your organization control the number of employees who are working in the office.

Team assignment

If your organization has assigned you to a team, you will only be able to book a desk in the office on either a week that falls on an odd week number or an even week number. The ISO week date system is used to define week numbers.

Team assignments help your organization protect key functions by ensuring not all members of a department are in physical contact with each other.

Contact tracing

Condeco stores workspace usage information to create a comprehensive audit trail enabling effective contact tracing. Administrators can use the Contact Report tool to trace workspaces an individual has occupied and the colleagues or visitors they have been collaborating with over the past two weeks. Those who may pose a risk can be immediately mandated to work remotely.

Mandated remote working

Your administrator may mandate you to work remotely if you have been working nearby a colleague who has reported sick or there is a need to restrict numbers working in the office on particular days. If you are mandated to work remotely you will not be able to book a desk in the office.

The Availability Calendar on your Profile displays where you are scheduled to work on each day.


Your organization may require you to agree to statement about your health and the health of people you have been in contact with, before checking in to a desk or closing the Today page on the web application. This self-certification must be completed once each day you have a desk booked.


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