Microsoft 365 Administration

To set up Exchange Synchronisation with your Condeco platform you must configure your Microsoft 365 environment to allow Condeco access your Exchange room mailboxes. Create an Microsoft 365 Service Account for this purpose. See How to create and Microsoft 365 Service Account

If the room mailboxes don’t already exist in Exchange they must be created, see Create and configure Room accounts

The Microsoft 365 Service Account must have ‘Application Impersonation’ rights granted for all Exchange room calendars that will be mapped to Condeco rooms. The service account can be restricted to only access Exchange Room calendars and not users’ calendars. See Service Account Setup and Impersonation Rights

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