A self-certification statement can be customized for each location and displayed to users who have a personal space booking. The user must read and acknowledge the statement before checking in to their booking or closing the Today page on the web application. A new self-certification must be completed every day a personal space is booked, before the user can check in.

If multiple personal spaces are booked for the same day, for example, a desk and a locker, the user only needs to self-certify once.

If a user does not agree with the statement their booking is canceled and they are set to “remote-working” for the day. An additional customizable message is shown to the user explaining what they should do next – contact HR for example.

Good to know

  • Checking in: Users can only check in to their personal space once they have agreed to the self-certification conditions.
  • Proximity-based check-in: If proximity-based check-in is enabled, users must self-certify before the check-in period starts and whilst outside the proximity of the geolocation.
  • Same day bookings: Users who are booking a personal space for the current day must agree to the self-certification conditions first.
  • Same day bookings and check-in via the web: Users who have a personal space booked for the current day must self-certify before they can close the Today page on the web application.
  • Same day multiple personal space bookings: Once a user is self-certified for the day, they do not need to self-certify again, even if they book another personal space in another location, or have other workspaces booked such as a locker or a parking space.
  • Same day bookings for others: In locations where self-certification is required, a user cannot book on behalf of another user when making a booking for the current day.

Configure a self-certification statement

  1. Navigate to Application Setup > Locations.
  2. Select the Country, Region, and Location.
  3. Scroll down and tick Enable self-certification of users. Two text boxes will be displayed where you can enter your self-certification conditions and an advisory message should a user be unable to agree with the conditions.
  4. Click Save when done.

Self-certification reports

A self-certification user report for the current day can be displayed and filtered in Condeco, or exported to Excel or PDF format. By default, users are sorted alphabetically by last name.

  1. Navigate to Advanced Reports > User.
  2. Find User self-certification report on the Standard Reports tab and click Run / Edit
  1. By default all locations in your organization are listed. To select specific locations, groups, or services, click Change Filters.
  • Filter the list by entering text in the filter boxes above the column results.
  • Click Show Field Selection Window to add or modify columns.
  • Click Save As to save the applied filters to a new report.
  • To export the report click Export to Excel or Export to PDF.


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