Before installing the add-in, please first check that you meet the following requirements and accept the limitations. These requirements are updated as new features are added and Microsoft updates their API sets.


  • An active subscription to Condeco and be on December 2018 update or later.
  • An active user account in Condeco and that email address must match the email address of your account in Outlook.
  • Outlook 2013, 2016, 2019 on Windows, Outlook 2016, 2019 on Mac, or OWA through a compatible browser.
  • Condeco Exchange Sync-enabled rooms (only these rooms will be searchable from the add-in).
  • If your network restricts access to the internet then you may need to allow the following endpoints through your networking rules:
  • The add-in needs access to your Condeco site e.g. [yourcompany]

Microsoft lists their own requirements for running add-ins. These can be found here.

Learn more about Exchange Sync requirements in the Exchange Sync section.


  • Available in English only.
  • Availability search for non-recurring meetings only.

Need more help with this?
Condeco Support

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