Contact tracing report

Details of interactions between employees can be viewed immediately in Condeco or exported to Excel or a PDF. The Contact Report reports on desks, adjacent colleagues, meeting rooms, attendees, visitors, and any Condeco screens a specific user may have had contact with.

*Why does a user appear in a contract tracing report when the meeting was attended remotely?
The status of users who do not have a default desk location set in their user profile is unknown. If such a user attended an associated meeting, either in person or remotely, they will be listed on the report.

View the interactions a specific user

1. Go to User Management and enter the user’s name in the top-right search box. Click the user to open their profile.
2. Click Contact report to view the potential contact points of colleagues, visitors, and desk and/or meeting room screens, on the current day and the previous two weeks.
   

3. Click the tabs to see how the user interacted with colleagues, visitors, and/or meeting room screens.
   1. Desks: Lists all desks booked for the user.
      
   2. Adjacent colleagues: Lists colleagues who occupied desks adjacent to the desks booked for the user, or in the same zone.
      
   3. Rooms: Lists meeting rooms where the user hosted, requested, and/or attended, meetings.
      
   4. Attendees: Lists attendees of all meetings the user attended.
      
   5. Other visitors: Lists any visitors that the user received (if not already listed as an attendee of a meeting)
      
   6. Screens: If meeting room screens are installed, screens are listed if a PIN was entered or an RFID card was used by the user. Meetings hosted by the user are listed under Rooms.

Export a contact tracing report

1. Go to User Management and enter the user’s name in the top-right search box. Click the user to open their profile.

2. Click Contact report to view the potential contact points of colleagues, visitors, and desk and/or meeting room screens, on the current day and the previous two weeks.
   

3. To export all tracing information for the user click Export to Excel or Export as PDF.