The topic you requested could not be found.
Related topics are listed below.

Selecting a meeting space

Condeco Outlook Com+ plug-in » Selecting a meeting space

After you have entered your requirements in Find a room, you are shown a list of available meeting spaces that are either self-booked or requested, depending on your organization’s configuration of Condeco. Book now or request The Book Now button is shown…

Marking a Meeting as ‘Don’t Move’

Room Booking » Room Booking Grid » Admin functions » Marking a Meeting as ‘Don’t Move’

When many administrators are working on the same grid, it is possible that some important meetings are moved incorrectly. To help avoid this situation, there is a Mark ‘don’t move’ option on the grid so that administrators can flag any booking that…

Configuring meeting reminders

Global Admin Features » Configuring meeting reminders

Meeting reminders can be enabled on the booking form to give users the option to be emailed about their upcoming meeting. The reminder can be set from around 5 minutes up to 48 hours before a meeting is due to start, or no reminder at all. To add the meeting reminder…

Start / End Meeting

Room Booking » Booking Form » Start / End Meeting

In instances where you have created a last-minute booking you can start the meeting from within the booking form. For example, your organization may have a rule in place where you have 15 minutes to start your meeting or it will be automatically cancelled. This is…

Deleting a user

User Management » Managing users » Deleting a user

!Deleting a user cannot be undone! If you are unsure, we recommend deactivating a user instead. To delete a user, open the user’s profile and click the Delete user button. When deleting a user you must decide whether to transfer their bookings to another user…

Find a colleague

Return to Office » User guide for Return to Office on the web » Find a colleague

You can find where colleagues are working and if they are in the office, you can view their location on a floor plan and book a desk nearby. *You cannot find colleagues who do not have a default desk location or group saved in their profile, or colleagues who have…

Creating a user

User Management » Managing users » Creating a user

!If you are using SSO, you do not need to create users manually. Depending on your setup, you can either import the users from your Active Directory using the HR Feed, or the user can self-register once they are authenticated from the login page. Creating a new user…

Booking a desk

Desk Booking » Booking a desk

How to book a desk There are several ways to make a desk booking in Condeco: Quick Desk Search tools are available on the Today page and the Desk Booking home page. Find a Desk from the Desk Booking menu. Select a desk directly from the floor plan or from a list…

Deleting a room

Condeco Room Finder » Deleting a room

To cancel a room, you must send the room a cancellation notice. To cancel your room from Outlook Open your Appointment window. Select the room or rooms you would like to cancel from the To list and press the Delete key. Click Send Update. *If your meeting has…

Find a Desk

Desk Booking » Booking a desk » Find a Desk

Use Find a Desk to search for a desk for more than one day, and to select desk attributes. How to find a desk using the Find a Desk form *The availability of the options discussed below depends on your organization’s setup. Click Find a Desk from the…

Viewing a Group

User Management » Group Permissions » Viewing a Group

Administrators can view the groups they manage on the Group permissions page. The page loads with the first group (alphabetically) that they administer. Global Admins will see the first group in the first country. You must be an Administrator of the group to view…

Cancelling a booking

Condeco Outlook Com+ plug-in » Cancelling a booking

To cancel a meeting space booking without canceling your meeting or appointment Open the meeting or appointment from your Outlook calendar. Click Cancel booking from the toolbar. To cancel the booking and your meeting or appointment. Right-click your meeting…

Reduce meeting room capacity

Return to Office » Space and capacity planning » Reduce meeting room capacity

The capacity of all meeting rooms can be reduced in a single action. Apply the standard rule to reduce the capacity by half (or to 1 if the existing capacity is 4 or lower) or apply custom reduction values for selected rooms. When reducing the capacity of rooms, you…

Find available meeting spaces

Condeco Outlook Com+ plug-in » Find available meeting spaces

Once you have successfully logged in, you will see the Find a room page. From this page, you can search for available meeting spaces that meet your requirements. Select your Country, Region, Location. Select the Group and floor. You can select multiple Groups and…

Closing and opening meeting rooms

Return to Office » Space and capacity planning » Closing and opening meeting rooms

Close or open meeting rooms for a specified period from Resource Administration. It is also possible to close all meeting rooms in a Zone. Meeting rooms that are closed will not be listed in search results and if Condeco screens are installed, they will clearly…

Find a Room (Advanced Search)

Room Booking » Find a Room (Advanced Search)

Use Find a Room to perform an advanced search for a room. You can create recurring bookings or find a room with a specific attribute (for example Video Conferencing). Start Find a Room from the Room Booking menu. To find a room, select where and when you would…

Adding rooms to a grid

Room Booking » Advanced Booking Grid » Adding rooms to a grid

Add rooms Add/change rooms to an existing grid. Click Add Rooms to display and select a location to add to the grid. Clicking again closes the menu. Room type: Click the down arrow to select a type. Country/Region/Location: Click the down arrow to select one…

Saving and renaming a grid

Room Booking » Advanced Booking Grid » Saving and renaming a grid

Rename grid Rename the open grid. To change the name of the open grid: Click on Rename Edit the name Click the green tick to confirm changes or click the red cross to undo changes Save Grid Once you have added additional rooms/resources to the grid, you can…

Adding a room to your appointment

Condeco Room Finder » Adding a room to your appointment

Once a suitable room has been found, you must add it to your appointment and send out the meeting invitation. Click Add to add the room to your appointment. A summary page appears showing the the room that you’ve added. Any changes to the date or time will…

View desk locations on a floor plan

Return to Office » User guide for Return to Office on the web » View desk locations on a floor plan

When booking a desk or finding a colleague, you can view desks on a floor plan. The floor plan shows desk availability and whether a desk fulfills the features or attributes selected on a booking. With Return to Office enabled the desks also indicate status, clearly…

Editing your booking from the grid

Room Booking » Room Booking Grid » Editing your booking from the grid

Moving your booking Copying your booking Extending your booking Deleting your booking

User guide for Return to Office on a mobile device

Return to Office » User guide for Return to Office on a mobile device

A guide to using the Condeco Desk Booking app with Return to Office enabled is available here

Today Page

Today Page

Condeco’s Today Page summarises all your desk and meeting room bookings for the day, and is the first page displayed after logging onto the web application. The top section displays a quick summary of your bookings for today and a Quick Desk Search to find…

NEW Today Page w/ RTO

NEW Today Page w/ RTO

The Condeco Today Page summarizes your desk and meeting room bookings for the day and is the first page displayed after signing in to the web application. The top section displays a quick summary of your bookings for today and a Quick Desk Search to find available…

Swap bookings on the grid

Group Admin Features » Swap bookings on the grid

Admins can swap the rooms of two bookings directly on the Booking Grid. This can help increase utilization by freeing-up larger time slots in rooms. *Bookings that are swapped always keep their original start time. Only the rooms are swapped. How to swap two…

Swap bookings

Room Booking » Room Booking Grid » Admin functions » Swap bookings

Admins can swap the rooms of two bookings directly on the Booking Grid. This can help increase utilization by freeing-up larger time slots in rooms. *Bookings that are swapped always keep their original start time. Only the rooms are swapped. How to swap two…

Today page

Return to Office » User guide for Return to Office on the web » Today page

Condeco’s Today Page summarizes all your desk and meeting room bookings for the day and is the first page you see after logging onto the web application. With Return to Office enabled, the Today page can also show where you are working on the current day1. …

Managing bookings

Room Booking » Advanced Booking Grid » Managing bookings

Open a booking To open a booking from the Advanced Booking Grid, click the booking, or right-click and select Open. Move or copy bookings Move: Click the booking and drag to another room and/or time-slot. Copy: Right-click the booking > select Copy > click the…

Condeco Outlook Com+ plug-in

Condeco Outlook Com+ plug-in

The Condeco Outlook Com+ plug-in allows you to search for and book Condeco meeting spaces directly from Outlook. Bookings for meeting spaces are linked to your appointment or meeting invitation. Attendees are automatically carried through to your Condeco meeting…

Room Grid

Condeco Outlook Com+ plug-in » Room Grid

The room grid is an alternative way to find a meeting space. It allows you to see an overview of meeting spaces across countries, locations, or groups. Creating a new grid First you must create a new grid by clicking Create new grid. Select the Meeting space type,…

Quick Book

Room Booking » Room Booking Grid » Quick Book

*Available in Condeco Cloud only. Quick book allows users to make simple bookings directly from the booking grid without having to open the booking form. Key features New time bar when dragging on the grid automatically shows the default setup and clean down…

Box and bar colours

Room Booking » Room Booking Grid » Viewing the grid » Box and bar colours

The booking grid can be customized to your needs. The box and bar colors can be changed to show you either the status or the type of meeting (booking type). Booking status Color Meaning Red Meeting is in progress Orange …

Booking Form

Room Booking » Booking Form

The booking form is displayed when booking a meeting room. The fields displayed depend on your organization’s configuration. If a booking spans multiple rooms, each room is displayed on its own tab. Click each tab to display the options for the room. *You…

Troubleshooting

Condeco Room Finder » Troubleshooting

I don’t know my Provider URL. Your Provider URL is the URL you use to access Condeco. For example if your URL was https://example.condecosoftware.com then your Provider URL would be example.condecosoftware.com. Don’t put the https:// before the URL or…

Zone administration

Return to Office » Space and capacity planning » Zone administration

Zones are a collection of desks and meeting rooms that occupy a defined space on a floor. They can span across Groups and enable administrators to close or open workspaces quickly. Zones are also utilized by the Contact Tracing Reports. Creating a zone Go to…

Delegates

Condeco Home » Your Profile » Delegates

Meeting Room Booking delegates A Condeco user can nominate up to 20 meeting room booking delegates via the Condeco web interface. A delegate can make changes to meeting room bookings on behalf of the organizer. Actions performed by delegates are logged for audit…

Visitors Home

Visitors » Visitors Home

Arrival Both external visitors and walk-in visitors are listed here. Both you and reception will see this list. From this view, you can: Click on an invitee’s name to edit/add details about the visitor and their visit Delete the visitor by clicking the…

Finalising your booking

Condeco Outlook Com+ plug-in » Finalising your booking

Once you have selected your meeting space, the Booking Form is displayed. From this page you can add the rest of your meeting details, add services or more meeting spaces. Attendees are automatically added to the Attendees tab. See Booking Form for more…

Find Bookings

Group Admin Features » Find Bookings

Approvers for managed rooms will see Find Bookings displayed in the Room Booking menu. Use Find Bookings to list any bookings that you are an approver of, regardless of booking status or type. Booking ID To quickly find a specific booking, enter the Booking ID…

Closing and opening desks

Return to Office » Space and capacity planning » Closing and opening desks

Desks can be closed indefinitely and opened again, directly from the floor plan. Alternatively, from Resource Administration desks can be closed for a specified period and cleaning can also be scheduled. It is also possible to close all desks in a Zone. Desks that…

Room Booking Grid

Room Booking » Room Booking Grid

The Meeting Room Booking Grid allows you to view all bookings for a Group of rooms. Groups on the grid are either managed or self-managed. Managed rooms requires approval from a designated approver at your organization. Self-managed rooms requires no approval,…

Moving your booking

Room Booking » Room Booking Grid » Editing your booking from the grid » Moving your booking

There are two ways to move your booking from the grid. If you want to move within the same date and same group, you can simply drag the meeting to a new slot. Alteratively, you can right-click on the booking and select Move. This will allow you to move your booking…

Condeco Screens

Condeco Screens

In this guide we explain How to reset your RFID PIN using Condeco Room and Desk Booking. Condeco user manuals for screens v2 Meeting Room Screen User Manual v3 Desk Booking Screen User Manual

Contact tracing report

Return to Office » Contact tracing » Contact tracing report

Details of interactions between employees can be viewed immediately in Condeco or exported to Excel or a PDF. The Contact Report reports on desks, adjacent colleagues, meeting rooms, attendees, visitors, and any Condeco screens a specific user may have had contact…

Copying your booking

Room Booking » Room Booking Grid » Editing your booking from the grid » Copying your booking

To create a copy of your booking, right-click on the booking itself and select Copy. A ‘ghost’ version of the original meeting will be created which you can move to a new slot on the grid. Copying a meeting also works across dates and Groups. Bookings in…

Daily views

Room Booking » Room Booking Grid » Viewing the grid » Daily views

The daily views allow you to see a specific Group of rooms across a whole day. The capacity of the room and its videoconference capabilities are shown as an icon underneath the room name. Information about the booking, such as the title, host and services can be…

Deleting your booking

Room Booking » Room Booking Grid » Editing your booking from the grid » Deleting your booking

Bookings which are no longer required can be delete from the grid. To do this, right-click on the booking and select Delete. Bookings in the past cannot be deleted. When deleting a recurring meeting, you will be asked whether you want to delete the instance or the…

Rooms and Connections (Conferencing)

Room Booking » Booking Form » Rooms and Connections (Conferencing)

The Room and Connections tab enables you to book multiple rooms at different locations, for example to book a video conference. To add rooms to a booking Click Rooms and Connections. From left to right click the drop-down options to choose a room. Use…

Configuration and Login

Condeco Room Finder » Configuration and Login

To use the add-in, we need to know your Condeco URL, e.g. example.condecosoftware.com. Create a new future Appointment or Meeting Invitation from Outlook or OWA. Click on Condeco Room Finder in the toolbar. Click on We have a Condeco subscription. Enter your…

Limitations of Microsoft 365

Exchange Sync » Introduction to Exchange Sync » Limitations of Microsoft 365

Microsoft 365 offers a different and often smaller set of functionality and business rules for room booking than Condeco. This means there are a number of limitations to Condeco functionality when using Exchange Sync. Condeco Outlook Com+ plug-in The Condeco…

Visitors

Visitors

There are two ways to have visitors in Condeco: • External Visitors (added when making a meeting room booking) • Walk-in visitors (visitors coming into the building without a meeting room booking) Note: To ensure that visitors you have invited to a meeting…

Recommended global settings

Return to Office » Recommended global settings

Most Return to Office features are specific to desk or room groups configured for locations, however, some settings are set globally and apply regardless of location or the group a user is booking a desk or meeting room in. The following global settings for desk and…

Check-in and Release

Desk Booking » Check-in and Release

If Condeco has been configured to request a desk check-in, you are required to check in to your desk each day. If you have not checked in to your desk by the time set by your organization, Condeco will automatically release the desk and it will become available for…

Home – Quick Room Search

Room Booking » Home – Quick Room Search

A Quick Room Search tool is available on the Room Booking Home page and is designed to quickly find a room at a preferred location on a single date. How to find and book a room with Quick Room Search Navigate to Room Booking > Home from the module menu on the…

Space and capacity planning

Return to Office » Space and capacity planning

Ensure a safe distance is able to be maintained in your workplace by closing adjacent desks and creating zones to section off areas, enabling immediate closure of areas when necessary. You can also instantly reduce the capacity of meeting rooms or close them for a…

Installing the add-in

Condeco Room Finder » Installing the add-in

Before installing the add-in please check the Requirements and Limitations. You can install the add-in from Outlook on Windows or Mac, or from Outlook Web Access (OWA). From Outlook (Mac or Windows) From the main window ribbon menu, click Store, search for…

Desk booking

Return to Office » User guide for Return to Office on the web » Desk booking

Booking a desk You can book desks up to your monthly or weekly allowance if applied and in areas that you have been granted access to. On the web, you can book desks directly from the booking grid or via the Find a Desk feature. *If you do not have access to any…

Create and configure Exchange room mailboxes

Exchange Sync » Prerequisites, accounts and access » Microsoft 365 Administration » Create and configure Exchange room mailboxes

*On the New resource mailbox forms, a ‘room account’, ‘room mailbox’ or ‘resource’ all refer to the Exchange calendar used for booking the room. If your MS Exchange room mailboxes are already set up, proceed to Further calendar…

Group Permissions

User Management » Group Permissions

By default, ALL users can perform the actions that are applied in a group’s permissions – making a booking or viewing other users’ bookings, for example. User Management allows selected users to override a group’s default permissions and apply…

Making bookings

Room Booking » Advanced Booking Grid » Making bookings

Grid Calendar Select the month/day you want to view/add a meeting room booking. Click on Today to return to the current day. Room name/details Hover your cursor over a room name to view room information. The tooltip contents can be changed in the Advanced…

Requests

Group Admin Features » Requests

Managing requests for meeting room bookings Authorizers and approvers of managed room groups will see Requests displayed in the Room Booking menu. Authorizers and approvers can approve, reject, and/or change all details of a requested booking. The Requests menu item…

Making an advanced booking

Room Booking » Room Booking Grid » Making an advanced booking

To make a new advanced booking, click on a free slot and drag your mouse down the grid to your desired duration of the meeting. Once you are happy, click anywhere in the blue selected slots to open the booking form. Alternatively, for simple bookings, you can use…

Visitor Management

Group Admin Features » Visitor Management

As a group administrator, you will have additional visitor management features which will enable you to manage both scheduled external meeting attendees and walk-in visitors. Note: You should take the time to read the Your Visitors (Users) section in this help guide…

Installing the Condeco Outlook Com+ plug-in

Condeco Outlook Com+ plug-in » Installing the Condeco Outlook Com+ plug-in

The Condeco Outlook Com+ plug-in is installed by your administrator through Group Policy, or manually using an MSI package. You can see if it is installed by opening Outlook and creating a new Appointment. In the Appointment ribbon, you should see a Room Booking…

Contact tracing

Return to Office » Contact tracing

Condeco stores workspace usage information to create a comprehensive audit trail enabling effective contact tracing. Use the Contact Report tool to trace workspaces an individual has occupied and the colleagues or visitors they have collaborated with over the past two…

Exchange Sync

Exchange Sync

Condeco Exchange Sync for Microsoft 365 allows you to link and synchronize meeting room calendars in Exchange with meeting rooms in Condeco. Exchange Sync monitors and automatically synchronizes any bookings made, edited or deleted, enabling users to make room…

Administrators and access levels

User Management » Administrators and access levels

Access levels Access levels are set on the Permissions tab of the User Profile. Several administrator access types are defined by default and additional administrator access to specific modules can be added to each admin type as required. The following access levels…

Admin functions

Room Booking » Room Booking Grid » Admin functions

Swap bookings Confirming Pending Bookings Marking a Meeting as ‘Don’t Move’ Box and bar colours

Your Bookings

Room Booking » Your Bookings

Navigate to Room Booking > Your Bookings to view your future bookings. Find specific bookings Booking/VC ID: To find a specific booking enter the booking ID. Filter by date: To display bookings occurring within a specific date range, click the calendar icons to…

Weekly view

Room Booking » Room Booking Grid » Viewing the grid » Weekly view

The weekly view allows users to get a holistic view of a Group or a room for the whole week. Weekly and monthly views can show all rooms in the Group, or be filtered to show an overview for a specific room. Box colour and bar colour are available in the weekly view…

Your Visitors

Visitors » Your Visitors

This page shows you a list of your visitor’s due on a specific day. Show visitors for a day Click the calendar and select the date. Click Find to view search results in the bottom half of the screen. New Visitor: type in details of a new visitor. The…

Room Booking

Room Booking

There are several ways to make a meeting room booking in Condeco: Quick Room search on the Room Booking Home page Find and book a room using the Booking form Find and book a room using the Find a Room tool Book a room directly on the Room Booking Grid Book a room…

Notify contacts

Return to Office » Contact tracing » Notify contacts

You can notify the potential contacts of a user who has reported sick with a tailored message on their Today page. Notifying the users will also cancel their bookings and mandate remote working for the next 14 days. How to notify affected users Set a notification to…

Your Profile

Condeco Home » Your Profile

Click Profile on the top-right to view and edit your personal details and your desk and room preferences. The options shown depend on your organization’s setup. Across the top are options to reset your PIN, deregister your RFID card, and change your password (if…

Grid display settings

Room Booking » Room Booking Grid » Admin functions » Grid display settings

Each group can be customised to show extra information about the booking. This can be shown directly on the booking itself or within the popup menu. To configure the grid display settings: Log in as an administrator. Go to Application Setup > Groups > (Country) >…

Repeat bookings

Room Booking » Find a Room (Advanced Search) » Repeat bookings

To schedule a meeting room booking that repeats on a regular or irregular basis, add a recurrence to your booking. Condeco supports daily, weekly and monthly recurrences and you can also set a specific recurrence if you want to repeat a booking on particular dates in…

Delete bookings

User Management » Managing bookings » Delete bookings

When a user is deleted, their bookings may also be deleted. This helps to free-up rooms or desks which may otherwise be occupied by unwanted bookings. What is deleted? All future meeting room bookings and delivery point bookings, where the user is the host. All…

Advanced Booking Grid

Room Booking » Advanced Booking Grid

Introduction The Advanced Booking Grid (ABG) enables you to create, control and configure personalised single and/or multiple grids across different geographical locations, time zones and regions. By default, an initial grid is created that shows the rooms at your…

Keyboard Shortcuts

Room Booking » Booking Form » Keyboard Shortcuts

To speed up the booking process for experienced users, there are a number of keyboard shortcuts available. Close: Ctrl+Shift+Alt+C Book & Close / Update & Close / Request & Close Update Request & Close: Ctrl+Shift+S Book & Continue / Update & Continue / Request…

General tab

Room Booking » Booking Form » General tab

Fill in the relevant details about the booking. Note: Mandatory fields are indicated by black stars. Type Choose a meeting type. #attending Displays the number of people attending. This field is editable. Room Displays your selected room. The dropdown…

Mandatory attendee details

Return to Office » Contact tracing » Mandatory attendee details

Make attendee details mandatory for all meeting room bookings to ensure contact tracing is as accurate as possible. Configure mandatory attendees in Global Settings.

Verify impersonation changes

Exchange Sync » Control access to calendars » Verify impersonation changes

Verify if the Microsoft 365 service account is able to impersonate the mailbox room calendar that was either added or removed from the group. Impersonation can be verified either using the EWS Editor or via the Microsoft Remote Connectivity Analyzer online…

Condeco Room Finder

Condeco Room Finder

*Please note, this guide is for Condeco Room Finder and not Condeco Outlook Add-in. If you are looking for help on Condeco Outlook Add-in, go here. Condeco Room Finder allows you to search for available rooms using your Outlook client in Windows or macOS, or using…

User guide for Return to Office on the web

Return to Office » User guide for Return to Office on the web

This guide is for users of the Condeco web application with Return to Office features enabled. To access Condeco remotely to make and check bookings and see where you are working prior to leaving home, we recommend downloading our Desk Booking app. How your…

Food Services / Equipment / AV / Supplies

Room Booking » Booking Form » Food Services / Equipment / AV / Supplies

The processes for ordering food, equipment, AV or supplies are very similar. Catering Facility / Equipment / AV Service / Supply Click the drop-down to view the category. Item Click to select an individual item(s). Information Press the i icon to see more…

Password reset

Password reset

*This page applies to Condeco Cloud only. How to change your password If you know your password and wish to change it, follow the steps in Your Profile. Forgotten password Password resets are managed by your organization’s own internal procedures and who you…

Desk Booking

Desk Booking

Desk types There are three types of desks within Condeco – fixed, flexi and bookable. Fixed desk A fixed desk is assigned to a user (semi) permanently. Assigned users do not need to check in to their desks as they are checked in automatically. When not in…

Adding and Removing users

User Management » Group Permissions » Adding and Removing users

Adding users to a Group *Add a user to a group when you want to apply different permissions from the default group permissions. By adding a user to a group , you can enable or disable specific actions for that user. Up to 20 users can be added to a group at a…

User Management

User Management

The User Management module was launched in January 2020 and is available for Condeco Cloud. We have simplified the entire user management experience and added lots of useful functions and a new interface. New features include: Easily manage groups and…

Viewing / Editing user profiles

User Management » Managing users » Viewing / Editing user profiles

How to find and open a user’s profile To find a user, start typing their name in the Find a user… field at the top of the page and press Enter. Up to five of the most relevant users will be listed in the results. Click the user you wish to edit, to open…

Extending your booking

Room Booking » Room Booking Grid » Editing your booking from the grid » Extending your booking

You can extend (or shorten) the end time of your booking directly from the grid. Hove your cursor over the bottom of the booking and a highlighted section will appear. Click and drag the booking to extend it to the required duration. Meetings with service items can…

Lock default desk location

User Management » Managing users » Lock default desk location

*This feature is available for Condeco Cloud only. Why lock users’ default desk locations? Groups are configured with a maximum time in advance that desks can be booked by users who have the group as their default. A different time in advance (usually less)…

Distribution Group

Exchange Sync » Prerequisites, accounts and access » Microsoft 365 Administration » Distribution Group

Exchange Web Services only allow rooms that are members of a distribution group to be queried programmatically, therefore all Exchange rooms mapped to Condeco must be added to an Exchange distribution group. Condeco will only synchronize Exchange rooms in this…

Booking Grid

Desk Booking » Booking a desk » Booking Grid

The booking grid shows desk bookings in a calendar format. Use the booking grid to see which desks are booked by who on specific days, which are available to book, or are closed. You can book desks directly from the booking grid. How to book a desk using the desk…

Vendor Dashboard

Return to Office » Cleaning workflow and cleaning vendors » Vendor Dashboard

A vendor contact monitors tasks on the Vendor Dashboard. The dashboard clearly displays the status of tasks and when they need to be done. Admin enabled vendor contacts can plan and manage tasks from the dashboard by changing the task status and assigning tasks to…

Find available rooms

Condeco Room Finder » Find available rooms

Initial search Once you have logged in, you will be asked to set your default location. This can be different to the default location in your Condeco web profile. Your default location will be used to search for rooms automatically next time you open the add-in,…

Configuring adjacent desks

Return to Office » Contact tracing » Configuring adjacent desks

Adding information about desks that are located near to each other allows you to see and report who has been sitting close to an employee. A desk can have up to 10 desks marked as adjacent. How to set adjacent desks Go to Application Setup > Resources. Select the…

OAUTH Authentication Process

Exchange Sync » Prerequisites, accounts and access » Token Administration » OAUTH Authentication Process

Grant Admin Consent Start the Token app with the appropriate URL: For a Production/Pilot environment, use https://condecotokenapp.condecosoftware.com For a UAT/Trial environment, use https://condecouattokenapp.condecosoftware.com Click Grant Admin…

View working status

Return to Office » User guide for Return to Office on the web » View working status

View your working status on the Availability Calendar You can view and change where you are scheduled to work on the Availability Calendar in your profile. *If you do not have access to any desk booking groups the Availability Calendar will not be…

Team Assignment

Return to Office » Occupancy Planning » Team Assignment

Team assignments help your organization protect key functions by ensuring not all members of a department are in physical contact with each other. Use Team Assignment to divide departments into two teams and separate booking schedules across odd and even week…