Select External for visitors who are from outside your organization. Once you have typed the last name of the attendee a popup will invite you to add the attendee as a new contact (Create new entry.) Once saved, any future bookings the contact will appear when you start to type their name.

Use Internal for attendees inside your organization. Start to type their name into the First and/or Last name field to receive a drop-down list of people matching the name. Click to select their name.

Email on arrival
If Email on Arrival is checked the Requestor/Host will be sent an email once the visitor has arrived.
(This is a configurable option).

Directions email
Selecting Directions Email will send a directions email to the Visitor.

Visitor notes
To add a note for the reception staff about the visitor, click on the pen icon as shown.


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