Dentsu Aegis Network Customer Case Study
Condeco assisted Dentsu Aegis Network by transforming their meeting space booking experience for their employees.
Dentsu Aegis Network is home to several leading global brands, helping clients to win, keep and grow their best customers through its best-in-class expertise and capabilities in media, data-driven digital and creative communications services.
Challenge
Dentsu Aegis Network had four separate office locations in Singapore and decided to consolidate them into one new four-storey office space. Having previously had employees scattered between offices, and having to rely heavily on the administration team to manage space allocation and bookings, Dentsu Aegis Network Singapore saw the perfect opportunity to unify their meeting room booking system with a new digital solution from Condeco.
Prior to working with Condeco, Dentsu Aegis Network Singapore was using Microsoft Outlook to book meeting spaces, and described the process as “painful”, “manual”, and “inefficient”.
As Dentsu Aegis Network Singapore strives to deliver best-in-class expertise and capabilities in media, digital and creative communications services, it was essential that the solution chosen met the same high standards of industry leading quality and design.
“I am delighted to find out from our employees that Condeco’s system allows them to book meeting spaces much easier and faster now. They get good visibility of rooms across all floor levels and enjoy the ease of booking. Time saved on booking meeting rooms now can be channeled to innovating the ways brands are built. The solution is well accepted and has been fully adopted by everyone.”
– Thiri Aung Thein, Country IT Manager
Solution
Condeco’s workspace booking solution was implemented in the new office, giving Dentsu Aegis Network Singapore the power to control every aspect of their meeting protocol from one piece of software; a particular advantage was the ease of deployment and user adoption. A key requirement was that Condeco managed the entire infrastructure, which suited Dentsu Aegis Network Singapore’s needs perfectly.
In addition, the new meeting spaces were fitted with Condeco’s advanced meeing room touch screens, offering an attractive way for employees to easily see which rooms are in use: a crucial feature when meeting rooms are dispersed across four different floors of the building.
Meeting spaces
Meeting room screensResults
0
Meeting space bookings made0
Meeting spaces managed with CondecoCondeco offered Dentsu Aegis Network Singapore the opportunity to empower their employees; the workforce no longer rely on reception staff to book meeting spaces, resulting in an outstanding improvement for all parties. Employees noted that visitors were impressed with the streamlined process, and the exceptionally sleek appearance of Condeco’s meeting room screens.
Overall, employees feel that the meeting space booking process is more productive and even pleasurable in comparison to previous methods, and Dentsu Aegis Network Singapore enjoyed the smooth transition into their new meeting rooms.
Dentsu Aegis Network
Dentsu Aegis Network embraces a connected office to optimise their space and improve workplace efficiency.
