Local Government
From reviewing a planning application to assessing a social benefit, every Local Authority offers customers a range of face-to-face meetings with different officers covering different services.
Scheduling these meetings with customers whilst taking customer, officer and room availability into account can require a significant amount of coordination.
Condeco Appointment Scheduler takes care of this process, helping to ensure that the officers attending meetings and the rooms used for the meetings are managed in the best possible way,
increasing utilisation and reducing the overall cost of service provision.
The scheduling process can even be provided online so that customers can carry out their own bookings via the internet, with email and SMS confirmations sent out as required.