Support & Services

As a full service provider it is important to us that we deliver your solution as smoothly as possible. Our skilled services teams and responsive support utilize their extensive experience to ensure that all your needs are met.

If you are an existing Condeco customer please email us support@condecosoftware.com or call us on 1-800-220-5911.

 

Experienced teams

Our professional services team is made up of knowledgeable Technical Engineers, Project Managers and Software Trainers. When you choose Condeco as your conference room and desk booking solutions partner, you benefit from:

  • Market-leading solutions tailored to your requirements
  • Highly knowledgeable consultation, implementation and training
  • Dedicated, single point of contact
  • 24/7 Global support from trained and knowledgeable staff

Contact us to find out more or book a demonstration.

Implementation & Training

Condeco solutions are intuitive and user-friendly and, therefore, require little to no training at all. For projects that require more consultation, implementation and training, we have many options available to you; from half-day sessions to a dedicated training resource for larger roll-outs. Our committed and knowledgeable implementation team can help you with:

  • Product customizations
  • Active Directory Integration
  • Data migration
  • Ms Outlook Integration
  • Consultancy
  • Project management
  • Training

Contact us to find out more or book a demonstration.

 

Global Customer Support

Condeco customer support is committed to ensuring that your Condeco solution is operating to full potential at all times.

The Condeco support team consists of 1st line support analysts, who are readily available to answer your day-to-day questions and queries and direct any technical issues to the Technical Solutions Team.

Whether you choose our standard or round-the-clock 24/7 (Global) support, you have a single point of contact for all of our software applications. If a site visit or a remote diagnostic is required, our team will deal with this within our stated service level agreement and communicate with the customer throughout the process.